Virtual Relationship Manager

We at KNAB Finance are looking for a Virtual Relationship Manager to drive sales and build strong customer relationships. In this role, you will connect with potential and existing customers, understand their needs, and provide tailored financial solutions over calls. The ideal candidate will have excellent communication skills, a persuasive approach, and a proven ability to meet sales targets. Responsibilities Engage with and empanel new distributors and introduce and explain company products/services. Address distributor inquiries, resolve concerns, and provide relevant information. Engage with existing/ empaneled  Distributors and canvass and encourage them to log in cases for LAS. Keep the Distributors informed about the latest campaigns and key product attributes and features from time to time. Understand distributor requirements, offer suitable solutions, and close deals. Maintain and update the customer database with accurate information. Ensure timely and precise processing of Loan cases. Manage distributor grievances professionally, ensuring customer satisfaction. Meet and exceed sales targets by proactively engaging with customers. Keep records of all calls, interactions, and relevant distributor insights. Requirements Minimum 1 to 2years of experience as a telecaller, relationship manager, or similar role. Proven track record of achieving sales targets. Proficiency in CRM tools and telephone systems. Strong communication skills with fluency in English (additional languages are a plus). Excellent interpersonal, negotiation, and problem-solving skills. Ability to handle objections, build rapport, and provide high-quality customer service.