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Hdfc Bank
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Virtual Relationship Manager

Virtual Relationship Manager

Hdfc Bank

2 - 6 years

2 - 6 Lacs

Hyderabad

Posted:2 months ago| Platform:

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Skills Required

Virtual Relationship VRM Inbound Sales Cross Selling Telecalling Phone Banking Customer Engagement

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities To engage regularly with the customers as defined by the contact policy and provide a Consistent & a Superior Digital Experience. Ensuring that customers get world-class services and their needs are understood and met through financial products that the Bank has to offer. To enhance Customer Relationship & while doing so, Educate, Encourage & Induce the customers to use the Digital mediums for their banking transactions/ needs, while keeping a "window' to talk to the bank whenever customer needs. Responsible for meeting the scorecard targets and portfolio benchmarks set and that all guidelines and regulatory requirements are followed. So that the VRM becomes the top of the mind recall amongst the customers in the catchment for all their financial needs and services, thereby ensuring that the VRM also achieves the key performance parameters set. INSTRUCTIONS: Original Documents to be carried. Identity Proof (PAN Card, Aadhar Card, Driving License, Passport or Voter ID) 2 Sets of resumes which includes your address. Please follow grooming standards (Business Formals) while attending an Interview. Minimum Criteria: 1. Graduate 2. English, Hindi and Telugu Languages Fluency Mandate, 3. Banking domain knowledge, 4. Age less 30 Years Preferred candidate profile Looking for a candidate who is having Minimum 2+ years of work experience in the Customer engagement role.

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Hdfc Bank

www.hdfcbank.com/

Banking

Mumbai Maharashtra

10001 Employees

704 Jobs

Key People

Sashidhar Jagdishan

Managing Director & CEO
Kaizad Bharucha

Executive Director
Rakesh Sethi

Executive Director
Rajiv Lall

Independent Director

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