Virtual Relationship Manager

About the Company: Launched in the year 2016, InsuranceDekho is Indias leading Insurtech. In the past 8 years, the company has seen exponential growth of approximately 2x every year. Headquartered in Gurugram, we have a presence in over 98% of pin codes in India. We currently offer 650+ insurance plans across various categories; (Motor: 188, Health: 346, Life: 66, Pet: 1, Travel: 33, SME: 17) with over 48+ insurance companies including the Life Insurance Corporation of India (LIC). The InsuranceDekho team currently has a strength of 2300+ employees.

Our vision is to transform the insurance buying experience by building deep distribution, enabling digitization, and leading diversification into new product lines. We are a high-energy startup that believes in a people-first culture. We encourage an enthusiastic, fun and consistently evolving work environment that offers great opportunities to learn, grow and drive new initiatives. Job Title:

Tele Relationship Manager (Tele RM) / Senior Relationship Manager
(Sr. RM)

B2B Digital Agency Channel
Location: Noida, Uttar Pradesh Department: Sales Working days: 6 days (10am to 7pm)

Job Overview: We are seeking a dynamic and result-oriented Tele Relationship Manager (Tele RM) / Senior Relationship Manager (Sr. RM) to join our B2B Agency Channel team. The ideal candidate will be responsible for on boarding agents, guiding them through the sales process, and helping them sell insurance policies to clients. This position requires strong communication skills, a keen understanding of the insurance industry, and a drive for achieving business targets

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Key Responsibilities: 1. Agent Recruitment & Development: o Identify and on board potential agents from the B2B channel. o Conduct on boarding and training sessions for newly recruited agents. o Develop and manage agent relationships, providing them with continuous support and guidance. o Monitor agent performance and implement strategies to enhance productivity. 2. Customer Relationship Management: o Build strong, long-lasting, end to end relationships with key partners and agents. o Resolve any customer or agent concerns related to policies and ensure customer satisfaction. o Provide product knowledge and answer questions regarding health insurance policies. 3. Reporting & Compliance: o Maintain accurate records of sales activities, agent recruitment, and performance in CRM tools. o Ensure compliance with all company policies and regulatory requirements. o Provide regular reports on recruitment, sales performance, and market trends to the senior management team. Skills & Qualifications: Experience: o 1-3 years of experience in the B2B Agency channel, preferably in the health insurance sector. o Previous experience in recruitment agents. Education: o Bachelor's degree in any discipline Key Skills: o Strong communication and interpersonal skills. o Knowledge of health insurance products and the B2B agency model. o Proven track record of meeting sales targets and driving business growth. o Ability to recruit, mentor, and develop agents. o Analytical thinking and problem-solving abilities. o Familiarity with CRM systems and MS Office tools.