Home
Jobs
Companies
Resume
Amazon logo

Virtual Customer Service Associate - Punjab, India

0 - 10 years

3 - 4 Lacs

Jalandhar Ludhiana Patiala Amritsar

Posted:1 month ago| Platform: Naukri logo

Apply

Skills Required

Training Retail Usage Focus Consulting Customer service Medical insurance Research Customer Service Associate Recruitment

Work Mode

Work from Office

Job Type

Full Time

Job Description

As an Amazon Customer Service Associate, you have a very clear purpose: to prevent issues, solve queries, and delight our customers. You ll be the first point of contact for our customers by answering their requests through phone, chat and/or email - this includes everything from order and product questions to payment matters and website guidance. Our Customer Service Associates use a variety of tools to navigate, research, and review solutions, and communicate effectively with customers. What are your hours? This role requires working variable hours to match when customers need us most. You will work overnight/day/late shifts and your work week is minimum 40 hours . In order to match our customer demand, we schedule based on a variety of different shift patterns within the operating hours of 6am and 11 pm Sunday to Monday. You may be required to work national holidays . You will learn more about your exact schedule closer to your start date. What strengths will you bring? Hard-working, articulate, and detail-oriented Friendly and customer-focused in every situation Ability to learn quickly and embrace change Comfortable multi-tasking in a high-energy environment. What benefits will you receive? One of the great things about joining Amazon s Customer Service team is that you don t need past experience in customer service. You ll receive training and be provided with a complete equipment package when you join. Additionally, we offer a number of benefits, including: Medical insurance Pension plan Lifestyle benefits and retail discounts through our Amazon Extras program Expert training and ongoing opportunities to learn more and develop your skills If this role sounds like it s for you, then click on the link below to start the application process! You ll need to allow 3 hours to complete the full application, including assessments which will evaluate your suitability for the role. You will have the option to save your application during the process and return to it if necessary. We recommend using a laptop/desktop computer in order to get the best experience. If successful, we will contact you about next steps! Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates. What qualifications do we need from you? Minimum age: 18 years old Have the right to work in India Strong communication skills in English (both written and oral fluency) Experience working with a computer The availability to work varying shifts from Monday to Sunday within the operating hours of 6 am and 11 pm Willingness and ability to work in rotating shifts (i.e. early, late, overnight, weekend, and overtime as required)

More Jobs at Amazon

Senior PMT, DSP Business Tech, DSP Tech

Hyderabad

5 - 6 yrs
|

INR 10 - 15 Lacs

Software Dev Engineer, Corp - Armato, SWA

Hyderabad

5 - 6 yrs
|

INR 20 - 22 Lacs

Sr Technical Program Manager, Amazon Pay

Bengaluru

3 - 7 yrs
|

INR 50 - 75 Lacs

LOA Case Mgr

Hyderabad

2 - 6 yrs
|

INR 8 - 9 Lacs

Senior BD Manager: Partnerships, On Package Ads, On Package Ads

Bengaluru

5 - 6 yrs
|

INR 12 - 17 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Training Interview Now

My Connections Amazon

Download Chrome Extension (See your connection in the Amazon )

chrome image
Download Now
Amazon
Amazon
www.aboutamazon.com/

Software Development

Seattle WA

10001 Employees

6322 Jobs

    Key People

  • Andy Jassy

    President & CEO

  • Brian Olsavsky

    Senior Vice President and CFO

RecommendedJobs for You

Amazon logo

Virtual Customer Service Associate - Punjab, India

Amazon

Jalandhar, Ludhiana, Patiala, Amritsar

Career Comfort logo

Customer Service Executive

Career Comfort

Salt Lake City

Talent Leap Private Limited logo

Customer Service Executive

Talent Leap Private Limited

Thane, Maharashtra, India

Talent Leap Private Limited logo

Customer Service Executive

Talent Leap Private Limited

Mumbai, Maharashtra, India

Customer Service Executive

TECHNOBOTS INFOTECH PRIVATE LIMITED

Noida Sector 62, Noida, Uttar Pradesh

Customer Service Executive

Career Comfort

Salt Lake City, West Bengal

Customer Service Executive

Handi Heaven

Bopal, Ahmedabad

Eureka Outsourcing Solutions Private Limited logo

Customer Service Executive

Eureka Outsourcing Solutions Private Limited

Sector 62, Noida

Wishup logo

Customer Service Executive

Wishup

India

Customer Service Executive

CraftWorld Events Pvt Ltd

Mumbai