VIP Consultant- VIP Shaadi

Hello,

Greetings from Shaadi.com!!

Shaadi.com is looking for VIP Consultant(Inside Sales advisor) to join our dynamic team and embark on a rewarding career journey.

Roles and Responsibilities

• Be the dedicated relationship partner for VIP Shaadi members post-sale
• Handle international calls, chats, and emails from UK, USA, Canada, Australia, New Zealand, and other countries with one mission making every customer feel heard, valued
• Understand member preferences and help identify their ideal match
• Call and connect with high-quality prospects on behalf of the member
• Set up mutually consented meetings between potential matches
• Ensure timely renewals and proactive engagement throughout their journey
• Guide, counsel, and support the member like a true partner in their search
• Maintain high service standards, timely resolutions & meticulous documentation
• Handle escalations with grace, maturity, and solutions-focused thinking
• Respect diverse traditions, preferences, and cultural nuances in every interaction
• Always go above and beyond to deliver the VIP promise
• Meet sales targets by upselling/cross-selling relevant products or services to customers.
• Maintain accurate records of all interactions with customers using CRM software.
  

Desired Candidate Profile

• 1-4 years of experience in BPO customer service, voice processing, outbound calling, or related fields.
  
• Excellent verbal communication skills in English language; strong written communication skills are also required.
  
• Ability to work independently with minimal supervision; high level of organization skills necessary.

• Strong attention to detail + excellent organizational skills

• Clear, confident communication in English + any Indian language

• Self-motivated and committed to exceeding customer expectations

• Male candidate are mandatory for Night Shift (11:30 p.m-8 a.m- 2 Rotational Offs)

• Both Male & Female can apply for day shift(7:30 am-4:30 pm- 2 Rotational Offs)

Salary:- 25K 35K in-hand + Unlimited Incentives
Night Allowance: 100/day

On-Payroll | Immediate Joining

anshu.j@peopleinteractive.in.

Best Regards,

Anshu Jain

9007935892.