Vice President, Analytics

Ready to build the future with AI
At Genpact, we don't just keep up with technology-we set the pace. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what's possible, this is your moment.Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.Inviting applications for the role of Vice President, AnalyticsIn this role, the delivery Leader is responsible for end-to-end client service delivery and P&L for a portfolio of clients in the C&H space globally. He/she is working closely with clients CXOs and process owners, Genpact operating teams, and global relationship managers for key accounts in order to achieve the operational and transformation goals and objectives. Responsibilities.Responsible for Tech delivery by the teams in the allocated portfolio to ensure customer satisfaction, contractual results, and increased revenue through client up-sell.Collaborate with senior management as it relates to business growth, strategy, and operational planning..Take a lead and work with digital teams to introduce breakthrough technology solutions into existing operations..Lead global delivery to achieve/exceed P&L expectations..Ability to lead large team across multiple locations & be able to assimilate & encourage cultural diversity..Lead knowledge design, implementation & support for complex domain. Monitor & review solution implementation process in a reciprocal manner..Collaborate for new deal process including solutioning, pricing, due diligence, transition, and stabilization..Be responsible for implementing new technologies and display executive presence..Be a senior partner concern point for resolving customer & internal issues..Maintain & grow excellent customer relations - focus on improving NPS..Is involved in the growth and development of future company leaders through own leadership example, coaching & mentoring.Bring in external perspectives and evolving practices in operational processes.Cross-Functional Collaboration: Coordinate with internal teams to develop proposals, deliverables, and timelines.Qualifications we seek in you!Minimum Qualifications.Relevant years progressive management and leadership of strategic projects and implementation teams..Previous experience in a matrix team environment, multicultural experience in diverse teams is an advantage.People Management - proven experience in leading large teams

Preferred Qualifications/ Skills
.Outstanding negotiation, interpersonal, verbal, and written communication skills..Measurable experience in leading and growing profitable satisfied accounts and/or significant account management experience..Ability to coordinate management teams in own portfolio and across the organization to achieve the performance goals agreed with the customer.Demonstrate working knowledge of lean six sigma framework to drive continuous performance improvement..Analytical problem-solving skills with an outstanding attention to detail..Solid and diverse knowledge and expertise on the field of activity, intellectual agility, focused on resultsWhy join Genpact.Lead AI-first transformation - Build and scale AI solutions that redefine industries.Make an impact - Drive change for global enterprises and solve business challenges that matter.Accelerate your career-Gain hands-on experience, world-class training, mentorship, and AI certifications to advance your skills.Grow with the best - Learn from top engineers, data scientists, and AI experts in a dynamic, fast-moving workplace.Committed to ethical AI - Work in an environment where governance, transparency, and security are at the core of everything we build.Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progressCome join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together.Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.