Vice President 3 / Vice President 2 – Generic Due Diligence (GDD)

The TPRM Operations team is split in two locations, Lisbon and Chennai, both under the management of the Head of TPRM Operations in Portugal. This team assesses Suppliers before and during a contractual relationship in various domains, including Compliance risk, CSR risk, ICT risk, Operational risk or PDP risk. This involves carrying out risk analysis, supporting Procurement teams, liaising with beneficiaries, in their decision-making process.

This role requires managing the dayto-day operations of the P&P TPRM Operations in India, under the overall management of P&P TPRM Operations Head based in Lisbon.

Responsibilities

• Guide the ISPL GDD team execute GDD requests allocated to ISPL processing queue.
• Supervise the activity of the Team Leaders in Chennai, ensuring assessments deliverables respect and meet procedures, quality and deadlines.
• Manages the team of KYS analysts, providing individual follow-up and guidance.
• Escalate any operational, technical or HR topic to the Head of TPRM Operations, during regular touchpoints or on need basis.
• Identify enhancements on tools, methodology or organisation, with a permanent improvement mindset..
• Ensure the process deliverables are executed according to agreed SOPs and conduct regular service delivery reviews with Procurement & Performance Lisbon..
• Foster a positive work environment that encourages collaboration and continuous improvement.
• Conduct regular team meetings, one-on-ones, and performance reviews to ensure alignment with goals and provide constructive feedback.
• Act as a liaison between the team and stakeholders, including Procurement teams, P&P Lisbon and other departments.
• Provide regular updates on BAU status, progress, and any challenges encountered.
• Ensure that on shore manager expectations are managed effectively and that their needs are met.
• Escalate complex issues to P&P Lisbon when necessary and propose solutions.

• Operational execution with exposure to supplier risk management processes
• Exposure to audit, risk or compliance disciplines
• Ability to coach and effectively engage staff to improve efficiency & effectiveness.
• Strong proficiency in Microsoft Office (particularly MS Excel, PowerPoint and Word)

Skills Referential

Behavioural Skills: (Please select up to 4 skills)

Ability to collaborate / Teamwork

Decision Making

Personal Impact / Ability to influence

Resilience

Transversal Skills: (Please select up to 5 skills)

Ability to manage / facilitate a meeting, seminar, committee, training

Ability to inspire others & generate people's commitment

Ability to set up relevant performance indicators

Ability to develop others & improve their skills

Ability to understand, explain and support change

Education Level:

Master Degree or equivalent

Experience Level

At least 12 years

Other/Specific Qualifications