Vendor manager (Localization Industry)

A Vendor Manager is responsible for managing and optimizing relationships with external vendors that provide localization services such as translation, cultural adaptation, and content. The main goal is to ensure that products, services, and content are appropriately tailored to different markets. This role involves collaborating with cross-functional teams, overseeing vendor performance, and ensuring high-quality deliverables are completed on time and within budget. Key Responsibilities: - Identifying, onboarding, and maintaining relationships with localization vendors, which may include translation agencies, freelance translators, and other service providers. - Negotiating contracts and establishing service level agreements (SLAs) to ensure vendors meet quality and timeline requirements. - Monitoring vendor performance and conducting regular reviews to assess quality, efficiency, and cost-effectiveness. - Resolving vendor-related issues, such as delays, disputes, and quality concerns. - Collaborating with internal stakeholders to understand their localization needs. - Coordinating the localization process across multiple languages, ensuring smooth handoffs between teams and timely delivery of localized content. - Ensuring the quality of localized content meets company standards and is culturally appropriate for each target market. - Identifying areas for process improvement in localization workflows and proposing solutions to enhance efficiency and quality. - Staying updated on industry trends and tools to drive innovation in localization processes. - Tracking and managing the localization budget, ensuring costs are controlled while maintaining high-quality outputs. - Having knowledge of localization tools, such as translation management systems and CAT tools. Preferred Qualifications: - Knowledge of internationalization (i18n) best practices and localization industry standards. - Graduation/ Masters in marketing/ operations or related domain.,