Vendor Management Lead

As a Vendor Manager at Shaip, you will play a crucial role in managing our relationships with external vendors who contribute to our data collection efforts. You will be responsible for ensuring that our vendors meet quality standards, adhere to timelines, and maintain strong communication channels with our internal teams. Responsibilities:

1. Vendor Onboarding: Identify and onboard new vendors to expand our network and capabilities in data collection.

2. Contract Negotiation: Negotiate contracts and service level agreements (SLAs) with vendors to ensure alignment with company objectives and standards.

3. Performance Monitoring: Monitor vendor performance against predefined metrics, such as data accuracy, timeliness, and compliance with regulations.

4. Issue Resolution: Address any issues or concerns raised by vendors in a timely and efficient manner, working closely with internal stakeholders to find solutions.

5. Relationship Building: Cultivate strong relationships with key vendor contacts to foster collaboration and drive continuous improvement.

6. Quality Assurance: Conduct regular audits and quality checks to ensure that vendor outputs meet our quality standards and regulatory requirements.

7. Risk Management: Identify and mitigate potential risks associated with vendor relationships, proactively implementing measures to minimize disruption to operations.

8. Data Security: Ensure that vendors adhere to data security protocols and compliance standards to protect sensitive information.

9. Cost Management: Work with vendors to optimize costs while maintaining quality standards, seeking opportunities for cost savings and efficiency improvements.

10. Reporting: Generate regular reports on vendor performance, highlighting key metrics and areas for improvement to inform decision-making processes. Qualifications:

Bachelor's degree in business administration, supply chain management, or a related field.

Proven experience in vendor management, preferably in the data collection or market research industry.

Strong negotiation and contract management skills.

Excellent communication and interpersonal abilities.

Analytical mindset with the ability to assess vendor performance and identify areas for improvement.

Knowledge of data privacy regulations and compliance requirements.

Ability to work independently and collaborate effectively with cross-functional teams.