Posted:6 hours ago|
Platform:
Work from Office
Internship
Excellent organizational, and support case management skills. Successful communicator at all levels using all media, with excellent interpersonal skills.
a) Laptop preparation for new joiners, webshop assignments, manage and maintain inventory b) Work on Level 1 tasks for Service Center
c) Work on Level 1 tasks for Application Lifecycle Management tickets
d) Assist with townhall arrangements
e) Work on requests for door access
Work within Global Service Center team and get local flavor as well. Excellent written & verbal communication are a must. Readiness to work in flexible/rotational shifts. Readiness to work in rotational 24x7 support hours. Needs to be an excellent team player with positive attitude at work. Demonstrate good attitude / discipline at the workplace
Respond promptly to support tickets and service requests, ensuring timely resolution and maintaining high levels of customer satisfaction.
Knowledge of PC hardware both Desktops & Laptops. -
Working knowledge of networking and connectivity.
Ability to diagnose and troubleshoot basic technical issues, familiarity with remote desktop applications, help desk and ticketing software.
Related certifications will be an added advantage.
Excellent communications skills and the ability to communicate effectively at all levels both within and outside the organization.
Vanderlande Industries
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