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User Support Executive

1 - 4 years

2 - 5 Lacs

Mumbai

Posted:2 hours ago| Platform: Naukri logo

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Skills Required

Training Outbound Media management project support Social media Back office Back office support User support Business management Support Executive

Work Mode

Work from Office

Job Type

Full Time

Job Description


Working Days: Monday to Saturday
Job Type: Work from Home (WFH)
Preferred Candidate: Female, based in Mumbai

  • Key Responsibilities:

  • Outbound Calls: Conduct outbound calls to promote the company s products and services, and support in converting leads into sales.
  • Inbound Calls: Handle inbound calls from users, addressing their queries and providing necessary support.
  • Back Office Support: Assist with back-office tasks related to new projects of the company.
  • Social Media Management: Post content on the company s Facebook and Instagram pages.
  • Maintain and respond to interactions on the company s Facebook and Instagram pages.
  • YouTube Management: Maintain and respond to comments and live chat on the company s YouTube channel.
  • WhatsApp Business Management: Manage and respond to messages on the company s WhatsApp Business account.

  • Requirements:

  • Strong communication skills (Hindi & English) for handling both inbound and outbound calls.
  • Experience in managing social media platforms (Facebook, Instagram, YouTube).
  • Proficiency in handling back-office tasks and project support.
  • Ability to work independently from home while maintaining productivity.
  • Based in Mumbai and available for initial 10day training at T7E Mumbai Office.Note: This position is preferred for female candidates based in Mumbai.

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T7E
T7E

Advertising Services

Mumbai Maharashtra

51-200 Employees

18 Jobs

    Key People

  • Jane Doe

    CEO

  • John Smith

    CTO

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