User Experience 3

Job Description

. Responsible for researching customer usability experience of digital media. Reviews the initial web design; assesses usability, look and feel of the company Web site. Creates simple demos of new tools and documents functionality designed. Monitors the digital media form created to determine traffic through the Web site. Has in-depth experience, knowledge and skills in own discipline. Works independently with minimal guidance. Job Description Core Responsibilities Coordinates and contributes to the experience design for external digital communications and Web sites for the company, including content development, user research, user-centered design processes, project leadership and user experience prototyping and development. Assists with a variety of web and new media projects for the company and collaborates in special projects for the company where there are additional needs for public web, new media communication and the use of the companys public Web site. Oversees efforts to expand and enhance the digital delivery channels of the company, improving the user experience for accessing current and future publications, outreach, research, data, special projects, speeches, education materials, multi-media content and other types of communications that support the mission of the company. Assesses a products positioning and role within the online organizations sites, products and services. Develops and writes interaction and functional specifications. Reviews competing products and recommends design solutions that differentiate the organizations products from those of competitors. Develops new research and tests theories that lead to alternative, leading edge design solutions. Consistent exercise of independent judgment and discretion in matters of significance. Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary. Other duties and responsibilities as assigned. Employees at all levels are expected to: Understand our Operating Principles; make them the guidelines for how you do your job. Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services. Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences. Win as a team - make big things happen by working together and being open to new ideas. Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers. Drive results and growth. Respect and promote inclusion diversity. Do whats right for each other, our customers, investors and our communities. Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. Thats why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the benefits summary on our careers site for more details. Education Bachelors Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience. Certifications (if applicable) Relevant Work Experience 5-7 Years Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.