US Voice Process-International - Excellent Comms Required

1 - 5 years

1 - 4 Lacs

Posted:10 hours ago| Platform: Foundit logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities:

  • Handle customer inquiries, complaints, and support calls professionally
  • Follow company guidelines and scripts for communication
  • Resolve issues efficiently and escalate when needed
  • Maintain accurate records and meet performance metrics (AHT, CSAT)
  • Work in US time zone night shifts

Requirements:

  • Excellent spoken English with a clear US/neutral accent
  • Strong communication and interpersonal skills
  • Ability to work night shifts (US time zone)
  • Basic computer skills
  • Graduates or undergraduates eligible

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Scoresoftlabsopc

Software Development

Bangalore

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