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Urgent requirment sr.customer Care | Noida

1 - 3 years

4 Lacs

New Delhi Gurugram Delhi / NCR

Posted:3 weeks ago| Platform: Naukri logo

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Skills Required

BPO International Call Center International Voice Process Inbound Customer Service Bpo Customer Service adobe teleperfromance techmahindra Inbound Voice Process Bpo Voice International Process International Voice ienergizer International Calling International BPO

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position : Customer Care Executive Location : gurugram Salary Range :4 LPA to 4.5 LPA Cab : Both side cab A global leader in communications technology, connecting millions of people, businesses, and communities worldwide. We strive to provide exceptional customer experiences by delivering innovative solutions and outstanding support. Key Responsibilities Respond promptly to customer inquiries via phone. Handle and resolve customer complaints with professionalism and efficiency. Provide accurate information about Verizon's products, services, and policies. Identify customer needs and offer tailored solutions. Maintain detailed records of customer interactions, feedback, and resolutions. Collaborate with other departments to resolve complex issues and improve service delivery. Ensure adherence to company policies and standards in all interactions. Qualifications & Skills Minimum educational qualification: Graduate in any discipline. Strong communication skills in English (verbal and written). Customer-focused attitude with the ability to empathize and problem-solve. for further detail contact ANEESH- 9205989467

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