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Urgent Requirement- Call Coordinator _Andher East Mumbai

Urgent Requirement- Call Coordinator _Andher East Mumbai

LRS Services

1 - 3 years

0 - 3 Lacs

Mumbai Navi Mumbai Mumbai (All Areas)

Posted:2 months ago| Platform:

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Skills Required

call coordinator Handling Customer Queries Inbound Customer Service Calls Handling Solving Queries Email Handling Complaint Handling

Work Mode

Work from Office

Job Type

Full Time

Job Description

Urgent Requirement- Profile- Call Coordinator Experience- 1-3yrs Location- Andheri East Mumbai We are seeking a detail-oriented and proactive Call Coordinator with 13 years of experience to manage incoming and outgoing calls, coordinate with internal teams, and ensure smooth communication and documentation processes. The ideal candidate will have excellent communication skills, a professional demeanor, and the ability to multitask in a fast-paced environment. Key Responsibilities: Handle and coordinate all incoming and outgoing calls in a professional manner. Log and track calls in the system and escalate issues as necessary. Schedule, confirm, and coordinate appointments or service calls with clients and technicians. Maintain and update call records and databases accurately. Liaise between departments to ensure timely resolution of issues and service delivery. Follow up on pending tasks and ensure timely communication with stakeholders. Provide administrative support to the operations or customer service team as needed. Prepare reports and summaries on call activity and performance metrics. Required Skills & Qualifications: Bachelor’s degree or equivalent preferred. 1–3 years of experience in a similar role (call coordination, customer service, or administrative support). Excellent verbal and written communication skills. Strong organizational and time-management abilities. Proficiency in MS Office (Word, Excel, Outlook) and call management software. Ability to remain calm under pressure and handle challenging situations professionally. Can share resume - akriti.jaiswal@lrsservices.in

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LRS Services

Information Technology, Document Management

Melbourne

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Urgent Requirement- Call Coordinator _Andher East Mumbai