Urgent Opening - CRM Role - Thane/Bandra/Sion/Wadala

5 - 10 years

5 - 10 Lacs

thane mumbai (all areas)

Posted:2 weeks ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Role & responsibilities

End to end customer service through phone calls and emails
• Invoicing and SAP assistance • Collections as per AOP using all communication channels • Queries resolution using SFDC tool • Proactive communication • Retention of the cancellations, registration assistance , DMS assistance • Registration assistance • Any other official responsibility as per the departments requirement

Preferred candidate profile

  • Should be fluent in Spoken and written English and local language
  • Should be well versed with MS office and Excel
  • Knowledge of SAP & SFDC preferred, not mandate

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