Candidates from Real Estate industry preferred. Key Responsibilities: Monitor Calls and Emails: Listen to and review recorded calls and emails to assess quality and adherence to company standards. Evaluate Performance: Score interactions based on predefined criteria and provide feedback to customer service representatives. Identify Trends: Analyse call and email data to identify trends, patterns, and areas for improvement. Reporting: Prepare detailed reports on quality metrics and performance trends. Training and Coaching: Provide coaching and training to customer service representatives based on evaluation results. Compliance: Ensure that all interactions comply with company policies, procedures, and regulatory requirements. Continuous Improvement: Recommend and implement strategies for continuous improvement in customer service quality Competencies & Criteria: Communication Skills: Excellent verbal and written communication skills for effective feedback and reporting. Analytical Skills: Strong analytical skills to interpret data and identify trends. Should be well versed with MS office, Excel. Attention to Detail: Ability to identify issues and areas for improvement in customer interactions. Technical Proficiency: Familiarity with call monitoring software and quality assurance methodologies. Knowledge of SAP & SFDC preferred, not mandate. Problem-Solving: Strong problem-solving skills to address quality issues and improve processes. Minimum 2-3 Years experience in Real Estate CRM - Quality Team.
Candidates from Real Estate Industry are preferred Key Responsibilities: Evaluate quantities from architectural and structural drawings Prepare rate analysis based on current market rates Compute Budget from the evaluated quantities. Monitor Budget on monthly basis Maintain documents related to budget Co-ordinate with internal departments, viz., Pre Engineering teams, architects, finance, site on a daily basis. Analyse options for budget to arrive at an economic solution. Draft Bill of Quantities (BOQs), Bill of Materials (BOMs) for various activities and send it to contracts or purchase as and when required. Prepare Base Building Specification this includes detailed specification of a project Maintain all hard copies and soft copies of documents like approved budget sheet, contingency approval sheets etc. COMPETENCIES & Criteria: • Should have prior and working knowledge of Quantity Surveying which includes quantity evaluation of the below activities:- Civil Work This includes Earthwork, Concrete, Steel, Shuttering, Plaster Finishing Work- This includes Waterproofing, Flooring, Gypsum Plaster, Joinery work, Aluminium windows, Painting, Fabrication work and entrance lobby Miscellaneous work As per project requirements. • Should have prior and working knowledge of Budget monitoring which includes tracking the budget on monthly basis by preparing budget monitoring reports, for this the work orders and purchase orders are reconciled along with their respective bill certified on monthly basis.
Only Mumbai Candidates are preferred. JD Requirement Gathering And Analysis - Document and Analyse business requirement from various stakeholders. Solution Design - Design and Configure salesforce solutions based on business needs. Ensuring alignment with organisation goals. Process optimisation - Identify and design workflows to improve business process and automation within salesforce and associated tools Documentation and Colloboration - Working closely with support and development team to ensure successful implementation and adoption Testing and Training - Participate in UATs with stakeholders and ensuring right trainings given to new/ existing users Solution implementation and data management - Ensuring implementation and scalability keeping budgets control and ensuring the data accuracy, and integrity Reporting - Using salesforce reporting and analytics for tracking performance Experience: 4-5 Years of experience in Similar role preferably for Construction/ Real estate domain Technical Skills: Strong knowledge of Data analysis and Modeling, Statistical analysis skills, Python or R with Machine Learning Skills, Data visualization
Verification and posting of demand notes against milestone achieved. Ensuring GST compliances with respect to demand notes raised Banking of cheques received from CRM and bank co-ordination Monitoring and accounting of customer collection in co-ordination with CRM team Preparation of daily bank reconciliation statements Verification of booking forms and Payment schedules annexed in Sales order Preparation of Sales MIS Demand notes raised, collections received, Cancellations, Refunds etc. Monitoring customer outstanding on periodic basis Ensuring timely collection of TDS certificates from customers and accounting of the same Reconciliation of 26AS for tax credits Verification of Brokerage payment to Channel Partners Verification of Brokerage Incentives if any Verification of No due certificate/NOC and other possession/handover requirements Verification of interest calculation and raising debit notes for the same Understanding of Subvention model and verification of interest thereon. Reporting of daily collections from customer Ledger scrutiny of customers on monthly basis Co-ordination with internal and external auditors Co-ordination with banks for Foreign Inward Remittance Co-ordination with cross functional departments User acceptance testing for SAP developments
2-4 years of experience in various technologies used for AI based applications design and development. Developed or Designed or Delivered AI based/ Agent based automations in different business processes preferably customer facing applications. As a Cloud AI Engineer, he/she will design and implement machine learning solutions for customer use cases, leveraging core Google products including TensorFlow, DataFlow, and Vertex AI. Good Communication Skills, Ability to interact with different stakeholders at all levels. Want to grow purely as a technical person focused on personal growth into AI/ ML. Analytical and Logical thinking and integrated approach on solutions provided for automations
Responsible for the quality and workmanship of every activity, thorough knowledge of all phases of engineering construction relating to Civil, Architectural and Structural discipline interfacing the multidisciplinary operations. Taking care of QA/QC documents of the entire project including certificates, calibration, test results, inspection requests, non-compliance reports and site instruction/observations, permanent materials delivered and other QA/QC documents. Develop and determine all standards to perform inspection and tests on all procedures and oversee all testing methods and maintain high standards of quality for all processes. Review quality of all materials at the site and ensure compliance with all project specifications and quality and collaborate with the department for all material procurement and maintain a quality of materials. Supervise effective implementation of all test and inspection schedule and ensure adherence to all procedures and coordinate with various teams to perform quality audits on processes. Assist with employees to ensure knowledge of all quality standards and ensure compliance to all quality manual and procedures and collaborate with contractors and suppliers to maintain the quality of all systems. Manage and perform quality audits as per required schedule. Analyse all products and non-conformance processes and evaluate all documents to ensure the maintenance of optimal quality and prepare monthly reports to evaluate performance. Monitor an efficient system and record for all project activities and analyse all processes to ensure all work according to quality requirements. Manage all work methods and maintain knowledge on all quality assurance standards and monitor continuous application for all quality assurance processes and recommend corrective actions for all processes. Develop a method statement for the activity including risk assessment and Inspection Test Plan and Checklist based on specifications of the project. Liaise the Technical Engineer for submission of material submittals to Consultant Coordinate with the consultant's representative and Site In-charge for inspection. Report to the QA/QC Manager, control, and monitor all activities related to Quality. Technical & Professional Knowledge required : Excellent written and verbal communication skills Ability to work in a cross-functional team environment Extremely detail-oriented Great troubleshooting skills Working knowledge of product development and manufacturing processes Excellent organization and time-management Ability to juggle multiple projects simultaneously PC software proficiency Experience required Must have 10-14 years experience. Must have real estate / construction industries experience• Handled multiple projects of G+30 minimum in nature Thorough knowledge of QC Tests Thorough knowledge of IS Codes
*Candidates from Real Estate industry are preferred* JD: Liaison with Bank for Project approval process. • Opening the various accounts for business process • Bank reconciliation of all Bank accounts • Avail the various facility (POS, ECMS & E-net) for smooth business transaction process. Import LC Process for equipment Purchase, • Loan Process for construction equipment,. Implementing and executing the vendor payment process extractor with Banks. • Implementing the Bank Reconciliation process in SAP. Fund request for various payment as per due date • Processing the payment proposal on bank site for payment. • Processing monthly TDS payment. Daily Bank Balance Report, Monthly open vendors advance, Open PO, GRIR reports, Fund flow and Budget report