Urgent job opportunity-Interview Support-Full time -WFO-NOIDA

Hi,

We have an urgent job opportunity for Interview Support Executive role.

Only immediate joiners can apply.

Please find below details regarding this opportunity:

About Risebird

• Leading

  Interview as a service platform

  for experts who are exploring part-time, freelance and moonlighting interviewing opportunities.
• Platform for talented people to monetize their idle hours in interviewing
• Largest interviewers network- 15k interviewers from 2600 companies, delivered 3.5 Lakh interviews

  ,

  customers fortune 500 companies

  ,

  25+ crores paid to part-time interviewers in last 5 years
• VC funded startup
• More details on https://risebird.io/

Key Responsibilities:

• Oversee live interviews and

  identify and troubleshoot issues in real time

  to ensure seamless execution.

• Coordinate with all stakeholders

  technical team, candidates, and interviewers—for smooth operations before and during interviews.

• Resolve candidate and interviewer queries promptly

  during live coordination

• Make timely reminder calls to candidates

  to confirm attendance and decrease no-shows.

Skills & Qualifications:

• Educational Background:

  Bachelors degree in any field or relevant experience in customer support.MBA is preffered.

• Experience:

  1-3 years of experience in customer support, preferably within a tech or service-based platform.

• Communication Skills:

  Strong verbal and written communication skills in English is mandatory, with the ability to explain technical information clearly and concisely.

• Problem-Solving Ability:

  Proven ability to diagnose problems and offer solutions in a timely manner.

• Technical Savvy:

  Familiarity with online support tools. Ability to grasp and communicate technical concepts effectively.

• Empathy and Patience:

  Demonstrate empathy towards customers and maintain patience in resolving complex queries.

• Time Management:

  Excellent organizational skills with the ability to manage multiple tasks and requests simultaneously.

• Team Player:

  Collaborative mindset with the ability to work cross-functionally.

Preferred Qualifications:

• Previous experience in the tech or recruitment industry.
• Familiarity with interview scheduling or recruitment software.

Why Join Us?

• Competitive salary and benefits.
• Opportunity to work in a fast-growing tech environment.
• Collaborative and inclusive company culture.
• Opportunities for professional growth and learning.