Posted:1 day ago|
Platform:
Work from Office
Full Time
Job Description : Assistant Manager-Quality
• At Least 5 years of experience• Good experience & knowledge in Quality management Systems, ProcessImprovement, Service Delivery Quality Management Systems.• Good working knowledge of Quality Control methodologies• Good working knowledge of Root Cause Analysis (RCA), Failure Mode Effects Analysis(FMEA), Lean methodologies• Experience on Quality Assurance practices leading Stable and predictable processperformance• Experience in leveraging & proven expertise in replicating key best practices andstandards, realizing cross industry synergies.• Experience in leveraging industry leading Quality audit platforms to enhanced userexperience and efficiency of the Quality Team• Experience in managing transition accounts and driving early-stage interventions toensure Right first-time implementation of quality processes• Process Improvement Methodologies, Diagnosis and implementation of improvementopportunities to solve chronic business challenges focusing on process effectiveness andefficiency with examples walkthroughs.• Ability to enhance key metrics by driving focused initiatives by partnering with deliveryand client teams leading business benefits.• Ability to analyze complex data and share key process and businessinferences/insights with the leadership team• Ability to project manage complex change initiatives by partnering with clients• Lean and Six Sigma concepts understanding, ability to demonstrate quality conceptsand leveraging to meet business objectives.• Work closely with the Training Team to drive key Knowledge Management initiativesand close loop implementation of training need analysis• Strong communication skills
Clarity Consulting
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