Urgent Hiring For Email process

1 - 5 years

2 - 3 Lacs

mumbai suburban mumbai (all areas)

Posted:15 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Designation: Associate Customer Support

Process: Cibil (NonVoice- Email process)

Shift Timing:

Girls: 8AM - 8PM (any 10hrs)
Boys: 8 AM-11PM (Any 10hrs)

Qualification: Graduate / Postgraduate

Experience: Minimum 1 year of relevant experience in the BFSI industry or minimum 2 years of relevant experience in BPO Industry

Skills Required:

  • Strong verbal and written communication skills in English and Hindi
  • Good typing speed with accuracy
  • Strong interpersonal and customer handling skills
  • Ability to manage queries and resolve issues effectively

Roles & Responsibilities:

  • Resolve banking-related issues and queries over email
  • Manage customer emails with a focus on exceptional service and timely query resolution
  • Actively respond to customer needs, concerns, and feedback appropriately
  • Accurately document customer interactions and update records in the system

Salary:

12 months: 3,00,000 (23,000 in-hand)

25 months: 3,29,000 (25,000 in-hand)

37 months: 3,59,000 (27,000 in-hand)

Drop resume on HR Priyanka Gurav
Email: priyanka.gurav@Techmahindra.com


Whatsapp: 8689948557

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