Urgent Hiring - AD + Azure L2 Support Engineer (Entra ID)

SDG is a global cybersecurity, identity governance, risk consulting and advisory company that advises and partners with clients to address their complex security, compliance and technology needs and delivers on strategy, transformation, and long-term management of their cybersecurity and IAM programs. We help some of the largest brands in the world realize their business vision through a mix of strategic advice, expert systems integration, relevant technology recommendations and smart managed services. Our value proposition to our customers is that we bring thought leadership to the table in each of our domains, a passion for customer success, and an eye to risk management in everything we do. We are looking for you to join our SDG family! We are seeking a highly skilled and experienced IdentityNow Engineer to join our team. As an IdentityNow Engineer, you will be responsible for designing, implementing, and maintaining the identity and access management (IAM) infrastructure. You will collaborate with cross-functional teams to ensure the secure and efficient management of identities, access rights, and application onboarding processes.

Looking for notice serving candidates or immediate available.

Position: Azure AD L2 Support Engineer / Entra ID

Experience: 3+yrs

Location:Noida Or Remote

Shift Timing: 4PM to 1AM OR 11:30PM to 8:30AM

We are seeking a highly skilled L3-level Developer with expertise in Active Directory and Azure to lead the design, implementation, troubleshooting, and optimization of complex identity infrastructure. The ideal candidate will be proficient in hybrid identity solutions, automation, and security integration, and will serve as a key escalation point for operational support.

What Impact will you make?

• As a Senior Software Engineer, youll drive meaningful impact through technical leadership, innovation,

and collaboration. Your contributions will span across:

• Innovation & Problem Solving: Tackling complex technical challenges with creative, forward-thinking solutions while staying current with emerging technologies.
• Cross-Functional Collaboration: Partnering with product managers, designers, and other stakeholders to deliver user-centric and high-quality solutions.
• Mentorship & Leadership: Supporting junior team members through knowledge-sharing, coaching, and fostering a collaborative engineering culture.
• Architectural Influence: Playing a key role in system architecture and design, ensuring scalability, security, and performance.
• Your impact will be seen in the reliability of the systems you build, the growth of your team, and the value delivered to customers and the business.

Key Responsibilities:

• Manage and troubleshoot complex AD and Azure AD issues, including hybrid identity (Azure AD Connect).
• Design, implement, and maintain Azure AD features like Conditional Access, MFA, and PIM.
• Develop PowerShell scripts to automate identity and access tasks.
• Lead escalations from L1/L2 teams and provide mentorship.
• Implement identity governance, access control policies, and compliance monitoring.
• Support project work related to migrations, upgrades, and application integrations.
• Document procedures, scripts, and architecture for internal use.
• Collaborate with security and infrastructure teams to ensure secure identity operations.

Your Responsibilities:

As a L2 Senior Software Engineer AD + Azure , you will:

• Manage incidents, service requests, and change requests, coordinating with client-side teams for timely resolution.
• Automate and customize routine operational tasks to improve efficiency and user satisfaction.
• Implement, configure, and maintain Directory Services platforms such as AD + Azure.
• Administer service accounts, monitor infrastructure health, troubleshoot issues, and resolve data inconsistencies.
• Lead SSL certificate renewals across the DS environment in coordination with deployment and Unix teams.
• Create and maintain technical documentation and root cause analysis reports.
• Provide regular updates and reports to leads, customers, and project managers.
• Mentor and support junior engineers, helping them grow and contribute effectively.

What You Bring to the Table

You are a seasoned engineer who:

• Has strong hands-on experience with directory services like LDAP, Active Directory, Azure or similar technologies.
• Possesses a solid understanding of IAM concepts and experience with directory platforms such as AD + Azure
• Is proficient in both Windows and Linux/Unix environments.
• Is capable of documenting technical requirements, architecture, and design decisions clearly
• Keeps pace with industry trends and evolving technologies.
• Excels at building trusted relationships across teams, vendors, and clients.
• Holds a degree in technology or a related field, with 36 years of experience in the Identity & Access Management (IAM) domain.