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2.0 - 6.0 years
0 Lacs
pune, maharashtra
On-site
As a Business Analyst specializing in Collaboration Tools at Zendesk, you will play a crucial role in re-envisioning the utilization of collaboration tools to enhance the overall employee experience. Your primary objective will be to lead the way in innovating how employees are served, setting a benchmark for industry peers to follow. To excel in this role, you should possess expertise in managing Google Workspace (formerly G Suite) and other collaboration tools, along with a proven track record of successful collaboration with internal partners and proficiency in implementing leading Software as a Service (SaaS) applications. You will work closely with various internal partners, including Product Development, People & Places, Go To Market, and Internal Communications, within the Enterprise-Wide Applications team. Your responsibilities will encompass contributing to strategic projects, establishing governance within collaboration applications, collaborating with leadership to develop and maintain a long-term roadmap for scalable, secure, and innovative solutions that support Zendesk's growth trajectory. Additionally, you will partner with the Global Service Desk team to train on standard methodologies and create documentation for supporting Google Workspace and other collaboration applications. In this role, you will have the opportunity to work on-site for 2-3 days a week. Fluency in both written and spoken English is a requirement for this position. **Key Responsibilities:** - Partner with various Zendesk organizations to translate short and long-term business needs into scalable, secure systems that support critical initiatives. - Build strong relationships with business partners, understanding their objectives, workflows, and processes to drive system strategy, design, and implementation. - Collaborate with management and business partners to prioritize and shape the team's roadmap and long-range planning. - Assist in system improvement projects from design through deployment, working closely with users to gather requirements and implement new features periodically. - Identify manual processes and challenges within Enterprise-Wide Applications, proposing and implementing solutions. - Provide technical troubleshooting support to the Global Service Desk team for employee issues. **Qualifications:** *Basic Qualifications* - Minimum of 2 years of experience in administering Google Workspace. - Demonstrated track record in implementing, enhancing, and supporting enterprise-class SaaS systems. - Ability to collaborate effectively with diverse, distributed teams. - Strong understanding of IT fundamentals, including SDLC, agile methodologies, and change management. - Bachelor's degree or equivalent work experience. *Preferred Qualifications* - 2+ years of consulting experience, particularly in process optimization, system implementations, and application integrations. - Hands-on experience with multiple SaaS collaboration applications. - Certification as a Google Workspace Admin or Developer. - Familiarity with Google Workspace APIs, GAM, and experience in using SDLC for integrations with iPaaS technology. Please note that this position requires candidates to be physically located and work from Karnataka or Maharashtra. The hybrid work model offers a blend of in-person office collaboration and remote work flexibility, with specific in-office schedules to be determined by the hiring manager. Join Zendesk, the Intelligent Heart of Customer Experience, and be part of a team dedicated to offering a fulfilling and inclusive work environment. For applicants with disabilities or disabled veterans requiring accommodations during the application process, please reach out to peopleandplaces@zendesk.com with your specific request.,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
The Data Conversion Specialist position at insightsoftware involves integrating and mapping customer data from client source systems to the company's platform. As a member of the insightsoftware Project Management Office (PMO), you will utilize your technical skills in data migration, scripting, and organization to ensure efficient and accurate conversion of client data. The role will require you to perform extract, transform, load (ETL) activities to ensure timely data conversions and provide innovative solutions to meet customer needs while adhering to project governance. Your responsibilities will include mapping business requirements to solution designs, presenting findings to stakeholders, identifying data gaps, and conducting impact analysis. You will collaborate with clients and ISW Project Managers throughout the conversion/integration process, communicating effectively to keep projects on target and driving continuous improvements in the data migration process. To excel in this role, you should have experience in assessing data and analytic requirements, working with ETL methodologies and tools such as Talend and Dell Boomi, and utilizing data mapping tools for data loads. Strong SQL scripting experience, knowledge of software development lifecycle methodologies, cloud and application integrations, and the ability to work independently, prioritize tasks, and manage multiple tasks simultaneously are essential. The working hours for this position in Hyderabad are from 2:30 PM to 11:30 PM for 3 days and 5:00 PM - 2:00 AM IST or 6:00 PM to 3:00 AM IST for 2 days. The role may require working night shifts as per project requirements. Candidates must be eligible to work in the country where the position is located as insightsoftware is not offering sponsorship at this time. If you are looking to join a fast-paced, supportive environment where you can grow your career and contribute to innovative solutions in financial intelligence, then the Data Conversion Specialist role at insightsoftware could be the perfect fit for you.,
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
You will be joining Illumina, a leading developer, manufacturer, and marketer of life science tools and integrated systems dedicated to making genomics useful for all. Illumina's integrated Indian global hub in Bengaluru, Illumina India Biotechnology Private Limited, is focused on technology activities that will help usher in the next wave of innovation in healthcare and medical research. If you are eager to work on challenging projects that use cutting-edge technology to transform the future of healthcare, this is your chance to join a truly remarkable team. As an Intelligent Automation Engineer, you will be a part of the Global Operations Data and AI team that provides management and support of tools/services to users across supply chain, quality, and manufacturing organizations. Your responsibilities will include delivering and supporting Intelligent Automation Solutions based on UiPath, OpenAI, PowerApps, or related AI/Automation Tools. You may need to perform business process analysis, application configuration, application integrations, end-user support, and solve complex technical problems. Your key responsibilities will include working as part of Agile scrum teams to design, implement, and test solutions supporting business needs across our Automation, AI, and Custom Apps portfolio. You will deliver architecture, designs, and implementations, participate in all aspects of the agile development process, create and execute unit tests, troubleshoot and resolve software defects, and contribute to software design reviews and code reviews. Additionally, you will provide general to complex technology support, independently debug and resolve complex application issues, provide application best practice guidance to end users, manage application functionality updates, integrations, configurations, releases, and security settings, work on sustaining issues, enhancements, and projects, and develop, update, and implement policies and procedures to maintain best practices. The preferred experience, education, and skills for this role include a Bachelor's degree in computer science or Engineering (Master's preferred), at least 3 years of experience with strong technical and functional experience in hands-on application support, administration, configurations, integration, enhancements, and project work. Experience using commercially available solutions like UiPath and Microsoft Power Apps is required, and experience with AI/Gen AI applications (LLMs, Prompt Engineering) is a plus. You should have strong technical experience in hands-on application administration and configuration of both on-premises and cloud-delivered services, experience in a fast-paced, global, corporate environment, eagerness to learn new technology and processes, ability to analyze technical and data problems and propose solutions, excellent oral and written communication skills, API and scripting experience, ability to interface well with cross-functional teammates, and change control experience in an FDA regulated environment. This position typically requires a Bachelor's degree and a minimum of 2 years of related experience, an advanced degree without experience, or equivalent work experience. You should be willing to work in shifts to support US business stakeholders (night shift not required).,
Posted 1 month ago
10.0 - 15.0 years
0 Lacs
navi mumbai, maharashtra
On-site
As a Manager - UAM in the Information Technology department, you will be responsible for implementing Identity and access management projects across various platforms and applications of the Bank. Your role will involve carrying out application integrations with the UAM solution, dealing with provisioning, single sign-on, and PKI concepts. You will be expected to possess advanced debugging skills to troubleshoot issues, including interacting with technology vendors. Additionally, you will explore new access management technologies, perform proof of concepts with guidance from team leads, and raise technical risks while assisting in process compliance activities. Understanding business requirements, analyzing them, and creating technical documentation will be essential aspects of your role. You will also need to identify and automate processes to streamline the successful completion of customer requests and handle the user lifecycle management process. Furthermore, you will manage incoming requests for access to multiple identity systems, ensuring all access requests are correctly approved and logged in. Custom development of identity management connectors and plug-ins will be part of your responsibilities. You will also review and approve vendor requirements specifications in line with business requirements, and be involved in UAM & PIMS policy review, updation, creation of awareness across the Bank, and adherence to the policy. To qualify for this position, you should have a Bachelor of Science (B.Sc), Bachelor of Technology (B.Tech), or Bachelor of Computer Applications (BCA) for Graduation, and a Master of Science (M.Sc), Master of Technology (M.Tech), or Master of Computer Applications (MCA) for Post-Graduation. A minimum of 10 to 15 years of relevant experience is required for this role.,
Posted 1 month ago
10.0 - 14.0 years
0 Lacs
karnataka
On-site
As a key member of our team at Delta Tech Hub, you will play a crucial role in shaping the future of our technology-driven business. Your primary responsibility will be to lead the technical direction for the Digital Mobile AWS cloud strategy, specifically focusing on employee-facing applications. You will be actively involved in defining the technical architecture, ensuring the success of cloud and non-cloud solutions, and overseeing the software application development lifecycle to maintain a high level of quality in each project. Your duties will include developing and defining business and technical operating procedures, creating architectural diagrams and documentation, identifying application and business requirements through effective communication with technical teams and clients, and staying updated on new technologies to drive implementation and innovation. Your expertise in areas such as App/Integration, AWS, DevSecOps, Site Reliability, Platform, and Security will be vital in achieving our objectives. To excel in this role, you must possess a Bachelor's degree in computer science, Information Systems, or a related technical field, along with a minimum of 10 years of experience in Mobile Architecture or Lead Software Engineering at an enterprise scale. Your background should include designing enterprise software solutions, applications, integrations, security, and platform engineering for both mobile and web consumers. Additionally, you should have a proven ability to mentor and develop Mobile Software Development Engineers, define architectural design patterns, and implement various AWS services and functionalities. Your proficiency in agile methodologies, DevOps principles, object-oriented design patterns, modern tooling, and monitoring/reliability best practices will be essential for success in this role. Expertise in application security principles, cloud-native development in various programming languages, and designing performant networking systems in on-prem and cloud environments is also required. Being part of a diverse and inclusive team, you should prioritize safety and security, embrace different perspectives, and demonstrate strong communication and collaboration skills. Preferred qualifications include experience in an airline technology environment, working with microservices on a cloud platform, and managing all phases of the software development lifecycle. Your ability to estimate financial implications of architectural decisions and build flexible APIs and microservice solutions will give you a competitive edge in this role at Delta Tech Hub.,
Posted 1 month ago
10.0 - 15.0 years
0 Lacs
navi mumbai, maharashtra
On-site
As a Manager - UAM in the Information Technology department, you will play a crucial role in implementing Identity and access management projects across various platforms and applications of the Bank. Your responsibilities will include carrying out application integrations with the UAM solution, dealing with provisioning, single sign-on, and PKI concepts. You will be expected to demonstrate advanced debugging skills and troubleshoot issues, which may involve interacting with technology vendors. In this role, you will be required to explore new access management technologies and perform proof of concepts under the guidance of team leads. It will also be your responsibility to raise technical risks and assist in process compliance activities. Understanding business requirements, performing analysis, and creating technical documentation will be an essential part of your day-to-day tasks. You will be responsible for identifying and automating processes to streamline the successful completion of customer requests. Additionally, managing the user lifecycle management process and handling incoming requests for access to multiple identity systems will be part of your duties. Custom development of identity management connectors and plug-ins will also fall within your scope of work. As the Manager - UAM, you will review and approve vendor requirements specifications to ensure alignment with business needs. You will also be involved in the UAM & PIMS policy review, updating, creating awareness across the Bank, and ensuring adherence to the policy. To qualify for this position, you should hold a Bachelor's degree in either Bachelor of Science (B.Sc), Bachelor of Technology (B.Tech), or Bachelor of Computer Applications (BCA). Additionally, a Post-Graduation degree in Master of Science (M.Sc), Master of Technology (M.Tech), or Master of Computer Applications (MCA) is preferred. The ideal candidate for this role should have a minimum of 10 to 15 years of experience in Identity and access management projects and related technologies.,
Posted 1 month ago
3.0 - 8.0 years
10 - 20 Lacs
Noida
Work from Office
SDG is a global cybersecurity, identity governance, risk consulting and advisory company that advises and partners with clients to address their complex security, compliance and technology needs and delivers on strategy, transformation, and long-term management of their cybersecurity and IAM programs. We help some of the largest brands in the world realize their business vision through a mix of strategic advice, expert systems integration, relevant technology recommendations and smart managed services. Our value proposition to our customers is that we bring thought leadership to the table in each of our domains, a passion for customer success, and an eye to risk management in everything we do. We are looking for you to join our SDG family! We are seeking a highly skilled and experienced IdentityNow Engineer to join our team. As an IdentityNow Engineer, you will be responsible for designing, implementing, and maintaining the identity and access management (IAM) infrastructure. You will collaborate with cross-functional teams to ensure the secure and efficient management of identities, access rights, and application onboarding processes. Looking for notice serving candidates or immediate available. Position: Azure AD L2 Support Engineer / Entra ID Experience: 3+yrs Location:Noida Or Remote Shift Timing: 4PM to 1AM OR 11:30PM to 8:30AM We are seeking a highly skilled L3-level Developer with expertise in Active Directory and Azure to lead the design, implementation, troubleshooting, and optimization of complex identity infrastructure. The ideal candidate will be proficient in hybrid identity solutions, automation, and security integration, and will serve as a key escalation point for operational support. What Impact will you make? As a Senior Software Engineer, youll drive meaningful impact through technical leadership, innovation, and collaboration. Your contributions will span across: Innovation & Problem Solving: Tackling complex technical challenges with creative, forward-thinking solutions while staying current with emerging technologies. Cross-Functional Collaboration: Partnering with product managers, designers, and other stakeholders to deliver user-centric and high-quality solutions. Mentorship & Leadership: Supporting junior team members through knowledge-sharing, coaching, and fostering a collaborative engineering culture. Architectural Influence: Playing a key role in system architecture and design, ensuring scalability, security, and performance. Your impact will be seen in the reliability of the systems you build, the growth of your team, and the value delivered to customers and the business. Key Responsibilities: Manage and troubleshoot complex AD and Azure AD issues, including hybrid identity (Azure AD Connect). Design, implement, and maintain Azure AD features like Conditional Access, MFA, and PIM. Develop PowerShell scripts to automate identity and access tasks. Lead escalations from L1/L2 teams and provide mentorship. Implement identity governance, access control policies, and compliance monitoring. Support project work related to migrations, upgrades, and application integrations. Document procedures, scripts, and architecture for internal use. Collaborate with security and infrastructure teams to ensure secure identity operations. Your Responsibilities: As a L2 Senior Software Engineer AD + Azure , you will: Manage incidents, service requests, and change requests, coordinating with client-side teams for timely resolution. Automate and customize routine operational tasks to improve efficiency and user satisfaction. Implement, configure, and maintain Directory Services platforms such as AD + Azure. Administer service accounts, monitor infrastructure health, troubleshoot issues, and resolve data inconsistencies. Lead SSL certificate renewals across the DS environment in coordination with deployment and Unix teams. Create and maintain technical documentation and root cause analysis reports. Provide regular updates and reports to leads, customers, and project managers. Mentor and support junior engineers, helping them grow and contribute effectively. What You Bring to the Table You are a seasoned engineer who: Has strong hands-on experience with directory services like LDAP, Active Directory, Azure or similar technologies. Possesses a solid understanding of IAM concepts and experience with directory platforms such as AD + Azure Is proficient in both Windows and Linux/Unix environments. Is capable of documenting technical requirements, architecture, and design decisions clearly Keeps pace with industry trends and evolving technologies. Excels at building trusted relationships across teams, vendors, and clients. Holds a degree in technology or a related field, with 36 years of experience in the Identity & Access Management (IAM) domain.
Posted 1 month ago
6.0 - 11.0 years
15 - 20 Lacs
Noida
Remote
SDG is a global cybersecurity, identity governance, risk consulting and advisory company that advises and partners with clients to address their complex security, compliance and technology needs and delivers on strategy, transformation, and long-term management of their cybersecurity and IAM programs. We help some of the largest brands in the world realize their business vision through a mix of strategic advice, expert systems integration, relevant technology recommendations and smart managed services. Our value proposition to our customers is that we bring thought leadership to the table in each of our domains, a passion for customer success, and an eye to risk management in everything we do. We are looking for you to join our SDG family! We are seeking a highly skilled and experienced IdentityNow Engineer to join our team. As an IdentityNow Engineer, you will be responsible for designing, implementing, and maintaining the identity and access management (IAM) infrastructure. You will collaborate with cross-functional teams to ensure the secure and efficient management of identities, access rights, and application onboarding processes. Looking for notice serving candidates or immediate available. Position: Azure AD Developer / Entra ID Experience: 6+yrs Location:Noida Or Remote Shift Timing: 4PM to 1AM OR 11:30PM to 8:30AM We are seeking a highly skilled L3-level Developer with expertise in Active Directory and Azure to lead the design, implementation, troubleshooting, and optimization of complex identity infrastructure. The ideal candidate will be proficient in hybrid identity solutions, automation, and security integration, and will serve as a key escalation point for operational support. What Impact will you make? As a L3 AD / Azure Developer at SDG, you will drive strategic and technical excellence in our access management (AM) landscape. You will: Strategic Direction: Set the vision and roadmap for AM initiatives, aligning with organizational goals to strengthen cybersecurity. Technical Expertise: Lead with in-depth knowledge of AM technologies, ensuring implementation of best practices and cutting-edge solutions. Team Development: Mentor and grow team members while fostering a culture of collaboration and continuous learning. Process Improvement: Optimize AM workflows to enhance efficiency, reduce user friction, and enforce accurate access provisioning. Risk Mitigation: Identify and remediate access-related vulnerabilities to safeguard sensitive data and minimize security risks. Cross-Functional Collaboration: Work closely with teams such as security, compliance, and development to integrate AM across the organization. User Experience: Create intuitive, user-friendly AM systems that maintain a balance between security and usability. Audit & Compliance: Ensure AM practices align with regulatory and internal compliance standards through regular audits. Innovation: Stay updated on industry trends and implement forward-thinking AM strategies. Performance Metrics: Define and monitor KPIs to measure effectiveness and drive continuous improvement. Youll help create a secure, efficient, and user-friendly access management framework that enhances operational effectiveness and organizational security. Lets turn the spotlight onto you To thrive in this role, you bring broad and deep expertise in IAM, leadership, and modern access management practices. Job Summary: We are seeking a highly skilled L3-level Developer with expertise in Active Directory and Azure to lead the design, implementation, troubleshooting, and optimization of complex identity infrastructure. The ideal candidate will be proficient in hybrid identity solutions, automation, and security integration, and will serve as a key escalation point for operational support. Key Responsibilities: Manage and troubleshoot complex AD and Azure AD issues, including hybrid identity (Azure AD Connect). Design, implement, and maintain Azure AD features like Conditional Access, MFA, and PIM. Develop PowerShell scripts to automate identity and access tasks. Lead escalations from L1/L2 teams and provide mentorship. Implement identity governance, access control policies, and compliance monitoring. Support project work related to migrations, upgrades, and application integrations. Document procedures, scripts, and architecture for internal use. Collaborate with security and infrastructure teams to ensure secure identity operations.
Posted 1 month ago
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