Unit Manager/Agency Manager

Primary Role Description: -

• Enable achievement of key business outcomes
• Build a quality Agency by focusing on quality of hire and skilling
• Ensure adherence to all statutory and compliance requirements

Key Roles & Responsibilities:

A. Achievement of Business Plans

Ability to manage all the parameters of their business;

• Recruitment
• Activation
• Premium Collection
• Case Rate and Case count
• Persistency

Ensure that the Agents are engaged, motivated and productive by forging a strong relationship

Ensure that Agents are constantly inducted, activated and productive

Drive the incentive schemes to ensure that the Agents income exceeds benchmark

Drive the R&R schemes floated by HO, ZO and branch

Support the Agents in liaison with the HO for addressing their requirements/ concerns

Being fully compliant to all the norms laid down by the regulators and the company

Manage channel conflicts in the team

To achieve product wise targets & profitability

• Understand the Agents business in depth and seek opportunities for business development and revenue generation

B. Team Building

Goal setting of all Agents in the team

Regular and periodic review, monitoring and mentoring of all the relationship they are managing to ensure that they are on track to achieve their goals

Regular Field observation and Demonstration with the agency force

Regular Agent visit

Education - Graduation in any discipline from a recognized educational institute

Experience - 1 to 4 years of relevant work experience

Targets -

• New GWP
• Renewal GWP
• Renewal no. of cases
• Active agents and PA
• New Agents Hiring
• Audit findings