97640 Troubleshooting Jobs - Page 22

You will be working at YES (Yield Engineering Systems, Inc.), a leading manufacturer of reliable, high-tech, cost-effective capital equipment that transforms materials and surfaces at the nanoscale. Our customers, ranging from startups to the Fortune 50, rely on YES to help them unleash products that change lives, such as cellphones, IoT devices, AI, virtual reality, and diagnostic tests for COVID. As a preferred provider of wet and dry process technology, we are looking for smart, energetic, team-oriented individuals who can grow with us. We offer competitive salaries and benefits, including employee stock ownership, and a fantastic team environment. As a Final Test/Process Qualification Engineer based in Coimbatore, India, your responsibilities will include: - Conducting FAT tests for Semiconductor equipment and qualification. - Executing Checklists and procedures, updating tasks on the tool as needed. - Performing statistical analyses on data. - Troubleshooting equipment malfunctions and conducting diagnostic procedures. - Recording process documentation and production data meticulously. - Refining process recipe based on test and customer requirements. - Conducting DOE's for product design optimization. - Operating vacuum chambers and Load-locks with safety measures. - Understanding and interpreting air- or liquid-based instruments used in piping. - Handling delicate semiconductor wafers/panels with precision. - Verifying Lock-out / Tag-out procedures are followed according to safety guidelines. - Interpreting electrical and mechanical schematics, diagrams, and operation manuals. - Working in a cleanroom environment. - Ensuring compliance with health and safety regulations. Additional responsibilities may include: - Coaching team members on mechanical adjustments and alignment. - Writing daily reports and presenting them to the team and management. - Supporting new product launches to meet quality standards. - Facilitating root cause analysis and corrective actions for quality issues. Qualifications: - Degree in electrical, electronics, software, or mechanical engineering preferred. - 5-8 years of relevant final testing/Process experience. - Experience in a high-volume manufacturing environment. - Experience in equipment engineering in Semiconductor, Solar, or LED industry. - Proficiency in reading electrical, electronic, and mechanical drawings. - Knowledge of CAD, SolidWorks, and inventor is a plus. - Understanding of software and PLC systems. - Familiarity with vacuum, thermal, and Chemical Vapor Deposition systems. - Lean manufacturing skills. - Experience in customer and supplier interactions. YES offers a stimulating working environment, competitive salaries and benefits, and long-term incentives. We are an equal-opportunity employer that values diversity and makes employment decisions based on qualifications, merit, and business needs. Join us at YES and discover why it's a great place to work. Apply today!,

You will be part of a dynamic team seeking talented individuals interested in solving challenging problems through the use of modern web applications. Your responsibilities will involve designing and developing high-performance and scalable cloud applications as a full stack developer. With 1 to 3 years of experience, you should be a full stack developer proficient in Java, Spring, React, HML5/CSS/JS, and jQuery. A good understanding of MySQL, unit testing, build automation, and Agile development processes is essential. You should also possess sharp troubleshooting skills and excellent communication skills, both verbal and written. Desirable skills include knowledge in healthcare tech, particularly in Radiology, and imaging solutions with expertise in protocols like DICOM, FHIR, and HL7. A formal education in Computer Science (B.E. / B. Tech. Comp Sci, MCS, MCA) is required. In addition to technical skills, you should have strong time management abilities and the capacity to work effectively under strict deadlines. The ideal candidate will be comfortable working both independently and as part of a team, demonstrating a proactive and self-starting approach. The position is based in Baner, Pune, India.,

As an Associate Manager of Operations at Ankleshwar, your primary focus will be on operation management and understanding its applications on a global scale. Your duties and responsibilities will include overseeing inward and outward planning, managing repacking activities, ensuring compliance with MRD as per outward planning, conducting resource planning, following SOPs for site processes, maintaining documented records of site-related statutory compliances, upholding safety, health, and environment regulations, planning preventive maintenance and handling breakdowns, managing labor, liaising with local authorities, overseeing inventory placement and retrieval, preparing physical inventory reports, and coordinating with various departments such as Sourcing, Risk, QC, Finance, and Logistics. To qualify for this role, you should be a graduate with a science background, possess at least 2 years of experience in operations, have a deep understanding of inventory management and troubleshooting, be knowledgeable about safety, health, and the nature of products (HAZ and NON-HAZ) in a chemical plant/warehouse environment, and be sensitive to product quality requirements. In terms of behavior, you should excel in maintaining smooth industrial relations at sites, demonstrate ownership and commitment, respect, teamwork, collaboration, and relationship-building skills. You should also exhibit maturity, adaptability, effective communication, and strong analytical, problem-solving, and decision-making abilities. If you are looking for a challenging role that combines operational expertise, compliance management, and stakeholder coordination, this position may be the perfect fit for you.,

Qualification : B. / B. Tech in any specialization or MCA. DBA certification or related certifications is : Skilled in working with relational databases such as PostGres, MariaDB and nonrelational databases like MongoDB. Expertise in database design, normalization, and optimization. Knowledge of SQL and query optimization. Familiarity with backup and recovery procedures. Understanding of high availability and disaster recovery solutions. Experience with database security and access control. Proven track record of managing and maintaining large- scale databases. Experience with both on-premises and cloud-based database environments. Strong analytical and problem-solving skills related to database performance and scalability Installed, configured, and maintained database systems based on organizational needs. Implemented and optimized database parameters to ensure optimal performance Conducted performance tuning and optimization of queries and database structures. Monitored and analyzed system performance, making recommendations for improvements Designed and implemented backup and recovery strategies to ensure data integrity and availability. Conducted regular testing of backup and recovery procedures Provided timely and effective support for database- related issues. Conducted root cause analysis for incidents and implemented preventive measures. Maintained comprehensive documentation of database configurations, procedures, and best practices Responsibilities : Database Strategy & Architecture : Contribute to the design and implementation of scalable and secure database solutions that align with organizational needs. Work collaboratively with IT and development teams to support the development of reliable and efficient database architectures. Apply database design best practices and assist in enforcing standards across development and production environments. Support the evaluation and adoption of new database tools, technologies, and frameworks under the guidance of technical leads. Database Administration & Maintenance : Manage and maintain operational health of production and non-production databases, ensuring optimal uptime and performance. Perform routine database maintenance tasks such as backups, indexing, archiving, and patching. Implement and regularly test disaster recovery plans, ensuring data availability and integrity. Monitor system logs, resolve issues related to slow queries, deadlocks, or storage bottlenecks, and escalate where needed. Security & Compliance : Ensure database security through role-based access control, encryption, and secure configurations. Monitor for unauthorized access or unusual activity, working with the security team to respond to threats. Support compliance initiatives by ensuring databases adhere to relevant regulatory standards (e.g., GDPR, HIPAA, or local data laws). Maintain and implement database security policies and assist in audits and reviews as required. Performance Tuning & Optimization : Analyze database workloads to identify and address performance bottlenecks. Optimize SQL queries, indexes, and execution plans for better efficiency. Participate in capacity planning and help forecast database scaling needs. Collaborate with developers to review and optimize database schemas and application queries. Database Deployment & Integration : Coordinate the deployment of database updates, patches, and schema changes with minimal operational impact. Support database migration and integration efforts across systems and applications. Assist with cloud platform integrations and ensure database components interact smoothly with analytics tools and data pipelines. Database Monitoring & Reporting : Implement and manage monitoring tools to track database performance, uptime, and resource utilization. Generate routine health check reports and highlight areas for improvement. Provide input into database performance dashboards and reporting tools used by the IT or DevOps teams. Documentation & Best Practices : Maintain accurate documentation for database configurations, maintenance procedures, and incident resolutions. Follow and contribute to database management policies and operational standards. Keep troubleshooting guides and knowledge base entries up to date for use by the IT support team. Collaboration With Business Teams : Work closely with business and application teams to understand data requirements and support solution development. Ensure databases are structured to support reporting, analytics, and business intelligence tools. Assist in designing and maintaining data models that reflect evolving business processes. Qualification : B. / B. Tech in any specialization or MCA. DBA certification or related certifications is preferable. Overall Experience in design, implementation and management of database systems. 7 or more years of experience in large and complex IT systems development and implementation projects. Experienced in Database Management. Fluency in English and Hindi (Speaking, reading & writing). Fluency in Assamese preferable (ref:hirist.tech)

Company Description Aetherweave empowers businesses with a seamless digital journey. We are an all-in-one digital transformation partner, providing high-level strategy and expert execution. Our services include strategic cloud solutions, collaboration and productivity tools, web development, digital marketing, and expert migration. We aim to optimize operations and amplify brand presence to help businesses grow. Let Aetherweave be your guide to digital success. Role Description This is a contract remote role for an Expert Identity Platform Engineer. The Expert Identity Platform Engineer will be responsible for designing, implementing, and managing identity and access management (IAM) solutions. Day-to-day tasks include integrating IAM systems, ensuring security compliance, implementing single sign-on (SSO) and multi-factor authentication (MFA), and collaborating with technology teams to optimize IAM solutions. Additionally, the role involves troubleshooting and resolving identity-related issues and staying up-to-date with IAM trends. Qualifications Experience with Identity and Access Management (IAM), Single Sign-On (SSO), and Multi-Factor Authentication (MFA) Proficiency in implementing and managing identity platforms such as LDAP, Active Directory, or Azure AD Knowledge of security protocols and standards like SAML, OAuth, OIDC Strong understanding of cloud platforms (AWS, GCP, Azure) and their IAM services Excellent problem-solving and troubleshooting skills Strong communication and collaboration skills Ability to work independently and remotely Bachelor’s degree in Computer Science, Information Technology, or related field Experience in scripting and automation (PowerShell, Python) is a plus Certifications in relevant fields (CISSP, CompTIA Security+) are beneficial

As an Automation Technician at SRAT AUTOMAT SOLUTION PRIVATE LIMITED, you will play a crucial role in providing Solution based Lighting Automation & Networking for Residential projects. Based in Bengaluru, you will be responsible for troubleshooting and working with electrical and electronic devices, including the installation of Actuators, power supply, keypads, touch panels, and integrating them into the app through required programming of controllers. Additionally, you will conduct preventive maintenance and implement automation processes on-site. To excel in this role, you should possess strong troubleshooting and preventive maintenance skills, along with expertise in automation & networking. A solid understanding of electrical & electronics systems, coupled with previous experience in residential automation, will be essential. Your problem-solving abilities, attention to detail, and the capability to work effectively in a team environment are key attributes that will drive your success in this position. If you hold a technical certification in Automation or a related field, and are passionate about leveraging your skills to contribute to innovative projects, we encourage you to apply for this exciting opportunity and be part of our dynamic team at SRAT AUTOMAT SOLUTION PRIVATE LIMITED.,

Job Summary: We are seeking a highly motivated and Hospital experienced results-driven Senior Biomedical Engineer to join our team in Gujarat . Senior Biomedical Engineer is responsible for the installation, maintenance, calibration, and repair of medical equipment/technologies for Cyrix customers in the region. The person should be ready to be employed as an on-site engineer for specific healthcare systems. Job description Key Responsibilities: Installation, maintenance, calibration repair of biomedical equipment. Train Hospital personnel on the proper and safe usage of medical equipment. To maintain medical device maintenance documentation To track and record hospital assets in to asset management software Creation of incident reports Tracking and monitoring the incidents/requests to closure. Skills Required Knowledge of technical functions and troubleshooting of the medical equipment along with configuration parameters. Communication skills. Documentation skills. Requirements 7 years of experience in large multi- specialty hospitals. Reporting to: Dual Reporting - Project Manager, Cyrix Healthcare and HOD, Hospital Biomed Department No of Positions: 2

The Network Technician 3 plays a crucial role in supporting hardware, configuration, and fiber connectivity for various client locations as part of scaling projects. Your responsibilities will include providing technical support for network, hardware, and infrastructure development. You will be involved in a wide range of technical tasks such as systems requirements analysis, engineering, design, development, programming, testing, deployment, quality assurance, configuration management, and documentation. You will also be responsible for analyzing user interfaces, maintaining network and hardware performance, workload analysis, maintaining interfaces with external systems, and evaluating system modifications and upgrades. Additionally, you will define problems, develop system requirements, prepare documentation, enhance existing software systems, manage priorities through ticketing systems, collaborate with stakeholders to overcome project obstacles, troubleshoot networking issues, and participate in hardware configuration and rollout. Your role will require you to adhere to standardized procedures to achieve the objectives and vision of the Network Engineering team. The key skills for this position include troubleshooting, customer service, escalation management, continuous improvement, vendor management, network delivery, network security, network testing, network configuration, technical documentation, network integration, network implementation, requirements management, incident management, event planning, decision-making, growth mindset, and inclusive leadership. As part of our leadership standards, you are expected to lead inclusively and safely by inspiring trust through self-awareness, honesty, and integrity. You should make decisions that benefit the broader organization, execute priorities that add value to customers and the business, demonstrate a strong commercial focus, identify growth opportunities, and build diverse, future-ready teams where individuals can thrive.,

Be the First to Apply Job Description Business: Critical Care Department: Manufacturing Location: Bethlehem, PA Job Overview Position will be responsible for control and monitoring of the manufacturing systems at the Bethlehem site to synthesize and purify inhalation anesthetic agents Reporting Structure Directly reports to Shift Supervisor Essential Duties And Responsibilities Follows operating procedures, rules and instructions to work in a safe fashion; is familiar with and understands all relevant procedures Participates in 5S and SFTI in the Manufacturing department Assists in troubleshooting automation and operational issues Enter SAP data real-time on all production processes Submit work orders and coordinates work with Maintenance Report alarms and take appropriate action Achieve manufacturing schedule and production goals Responsible for producing manufacturing batch records that are completed and accurate utilizing both electronic and manually recorded data Ensure manufacturing area and control systems are audit ready at all times with up to date documentation and a clean and organized environment Cooperates with management and colleagues on site to provide a safe and healthy working environment Reports all personal injuries, near misses, and accidents, however minor, to their supervisor and reports each in WSO Understands and performs work activities in accordance with Current Good Manufacturing Practices (cGMP) (21 CFR 210 & 211) in all areas of business where the cGMPs apply. Runs reactors, distillation columns, filters, and molecular sieves Reads meters and gauges or automatic recording devices at specified intervals to verify operating conditions. Operates and controls electric motors, pumps and valves to regulate flow of chemicals. Handles highly hazardous chemicals in drums, totes, trucks, cylinders, or bulk tanks Adjusts manual controls or overrides automatic controls (when directed) to bring equipment into recommended or prescribed operating ranges, switch to backup equipment or systems, or to shut down equipment. Takes samples and submits to Quality Control for analysis Adjusts the pH of discharged water as required Visually inspects equipment at periodic intervals to detect malfunctions or need for repair, adjustments or lubrication. Records operations and maintenance actions taken on production records. Sweeps, mops, dusts, polishes, waxes, paints, etc. as needed in accordance with the housekeeping schedule, and documents all cleaning accordingly Operates forklift and pallet jack Assists other functional departments when needed including: Maintenance, Packaging, Warehouse, Engineering, Quality Control, etc. Performs other duties as requested by the Shift Supervisor. Key Competencies (knowledge, skills and abilities every person must possess to be successful) High school diploma or general education degree (GED) or one to two years related experience and/or training; or equivalent combination of education and experience. Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals. Ability to compute rate, ratio and percent; and to draw and interpret bar graphs. Ability to apply commonsense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Must be able to wear face mask respirator and required personal protection equipment. While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee frequently is required to reach with hands and arms and balance. The employee is regularly required to stand, walk, sit, stoop, kneel, crouch and climb stairs. The employee must occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision and the ability to adjust focus. Positive attitude with a strong desire for continuous learning. The ability to plan his/her own activities for safe and reliable plant operations. Good troubleshooting skills. Mechanical aptitude and the demonstrated ability to perform minor repairs and maintenance. About Us In the three decades of its existence, Piramal Group has pursued a twin strategy of both organic and inorganic growth. Driven by its core values, Piramal Group steadfastly pursues inclusive growth, while adhering to ethical and values-driven practices. Equal employment opportunity Piramal Group is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, ethnicity, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetics, or other applicable legally protected characteristics. We base our employment decisions on merit considering qualifications, skills, performance, and achievements. We endeavor to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruitment, selection, training, placement, promotion, demotion, compensation and benefits, transfers, terminations, and working conditions, including reasonable accommodation for qualified individuals with disabilities as well as individuals with needs related to their religious observance or practice. About The Team Piramal Critical Care (PCC), under Piramal Pharma Limited (PPL), a subsidiary of Piramal Enterprises Limited, is the third largest producer of Inhaled Anaesthetics and a global player in hospital generics. Motivated by its vision to deliver critical care solutions for patients and healthcare providers across the globe, PCC is committed to enabling sustainable and profitable growth for all its stakeholders. PCC maintains a wide presence across the USA, Europe and more than 100 countries across the globe. Its rich product portfolio includes Inhalation Anaesthetics such as Sevoflurane, Isoflurane and Halothane as well as Intrathecal Baclofen therapy, for spasticity management. PCC has wholly-owned, state-of-the-art manufacturing facilities in the US and India that have successfully cleared periodical inspections by the US FDA, UK MHRA and other regulators. Its core strength lies in a highly qualified global workforce of more than 400 employees across 16 countries. PCC is focused on further expanding its global footprint through new product additions in the critical care space. Committed to corporate social responsibility alongside Piramal Group, PCC collaborates with various partner organizations and proudly takes an active role in providing hope and resources to those in need, as well as caring for the environment. Job Info Job Identification 9309 Job Category Manufacturing Posting Date 08/07/2025, 02:37 PM Job Schedule Full time Locations 3950 Schelden Circle, Bethlehem, PA, 18017, US

Company Description At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliver extraordinary results. Our talented, global workforce is dedicated to capturing audience engagement with content - wherever and whenever it’s consumed. Together, we are proudly rooted in our deep legacy as we stand at the forefront of the media revolution. When you join Nielsen, you will join a dynamic team committed to excellence, perseverance, and the ambition to make an impact together. We champion you, because when you succeed, we do too. We enable your best to power our future. Job Description As an MTS, you will be working within an international group of teams that span multiple time zones. This group is responsible for creating and managing reference data from all the broadcast and streaming stations across the continental US for Television audience measurement. Your primary objective is to ensure project goals are achieved and are aligned with business objectives. You will also work closely with your Scrum team and program team to test, develop, refine, and implement quality software in production via standard Agile methodologies. Qualifications Responsibilities : Design, code, and test iteratively to support microservices and container-based applications on AWS. Plan, develop, execute, and maintain automated unit, functional test cases; develop modular, robust, and maintainable automation scripts to integrate with the CICD process. Leverage modern design patterns and architectural principles to build platform reusable code and components that can be used across projects and teams. Must have strong analytical and technical skills with passion to deep dive on data in troubleshooting, devise techniques for problem resolution. Support the product owner in defining future stories and the tech lead in defining technical requirements for new initiatives. Build a platform of reusable code and components that could be used by multiple project teams. Promote a culture of best practices with peer code reviews and extreme ownership for continuous incremental delivery. Collaborate with cross-functional teams and stakeholders to align development objectives with broader business goals. Support any Production issues that may arise and collaborate with the Product owners to prioritize any enhancements to fix failure modes. Requirements 2-4 years of hands-on software development with a Bachelor's degree in computer science. Must have very good knowledge of microservices and event-based architectural principles. Must have the ability to provide solutions utilizing best practices for resilience, scalability, cloud optimization, and security. 2-4 years of experience in the following languages: Go. Experience developing cloud-hosted (AWS) containerized applications and services on Kubernetes. Knowledge of streaming-based applications using Apache Kafka. Hands-on experience with the following AWS Components: Managed Streaming for Apache Kafka (MSK), EKS, EC2 S3 storage, Lambda, Relational Database Service, and Simple Notification Service (SNS). Demonstrates knowledge of CI/CD processes, testing frameworks, practices, and tools (GitLab, jUnit, Terraform, JFrog, Jacoco, SonarQube, etc. ). Knowledge of Infrastructure creation in the Cloud using Terraform or CloudFormation. Familiarity with Linux platforms with knowledge of shell scripting. Sound problem-solving skills with the ability to process complex information, articulate, and present it. Passion for research and conducting POCs to optimize solutions. Additional Information Please be aware that job-seekers may be at risk of targeting by scammers seeking personal data or money. Nielsen recruiters will only contact you through official job boards, LinkedIn, or email with a nielsen.com domain. Be cautious of any outreach claiming to be from Nielsen via other messaging platforms or personal email addresses. Always verify that email communications come from an @nielsen.com address. If you're unsure about the authenticity of a job offer or communication, please contact Nielsen directly through our official website or verified social media channels.

BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from regulated cold storage. Since our founding in 2013, we have focused on enabling our clients to securely navigate the digital asset space. With a global presence and multiple Trust companies, BitGo serves thousands of institutions, including many of the industry's top brands, exchanges, and platforms, and millions of retail investors worldwide. As the operational backbone of the digital economy, BitGo handles a significant portion of Bitcoin network transactions and is the largest independent digital asset custodian, and staking provider, in the world. For more information, visit www.bitgo.com. We are expanding the Product Operations function and are looking for Product Operations Analysts who can work from 9:30 pm - 6:30 am IST to join our growing team in Bangalore, India. Responsibilities: Collaborate closely with client success, technical support and engineering on a daily basis to deliver data, audits and product services directly to clients. Lead the investigation of client issues, product bugs and data discrepancies to include troubleshooting, documentation and escalation to the team engineering. Initiate clear and concise communication among teams as well as directly with clients. This via Slack, Telegram, email, Salesforce and video call. Utilize Web3 wallets, explorers and smart contracts to review, build and check on-chain transactions. Assist Product Managers in troubleshooting and testing new features. Learn and support other operational roles when needed, primarily, financial settlement operations. Tracking tasks as they are worked on by multiple parties across different time zones. Use Salesforce and internal web-apps to assist in the onboarding process of new clients. This entails spinning up new accounts, users and permissions in conjunction with the Sales, Legal and Billing departments’ pipelines. Skills & Experience: We are looking for teammates who share and practice our values: open communication, transparency, taking ownership, and a high level of craftsmanship. We are looking for coworkers who share our vision and mission: deliver trust in digital assets. Required: 3+ years of experience in operations/analyst roles at fast pace startup environments Experience in the crypto, blockchain industry Proficiency with Google Sheets, Excel, and SQL Problem-solving, especially in the realm of data cleanup and troubleshooting product issues Ability to prioritize tasks, multi-task, and meet deadlines Professional client communication (written and verbal) B.Tech, BS or BE degree in a Finance/Computer/Engineering related field Preferred Qualifications: Experience with Atlassian tools (Jira, Confluence) Experience navigating/operating via CLI General understanding of how blockchains work Experience with Web3 wallets and protocols Why Join BitGo? Disrupting an industry takes vision, innovation, passion, technical chops, drive to deliver, collaboration, and execution. Join a team of great people who strive for excellence and personify our corporate values of ownership, craftsmanship, and open communication. We are looking for new colleagues who bring innovative ways of thinking and problem-solving, and who want risks to be part of the team that changes the world’s financial markets. Here are some of the benefits of working at BitGo: Competitive salary IT equipment support for work Meal and commute allowance Medical Insurance Attractive Well-being allowance (comprised of medical, wellness and fitness aspects) Snacks: on-the-house in the Bangalore office Great/Talented workforce to learn and grow with Cryptocurrencies are the most disruptive change the financial services industry has seen in years. Join us and you'll be able to look back and say you were part of the team that transformed investing.

You are seeking a cheerful and dynamic Accounting Software Support Specialist to handle all client inquiries related to Accounting Software. As a part of this role, you will be responsible for providing proactive and vigilant support to ensure the smooth functioning and advancement of our company's production. Your key responsibilities will include offering support to end users regarding Accounting Software queries through phone calls, emails, and remote assistance. Additionally, you will provide technical assistance on the software, troubleshoot and resolve issues, conduct data migration tasks, and create templates as needed. Timely and professional resolution of customer issues and participation in ad-hoc assignments are also part of your duties. To excel in this role, you should possess a degree or equivalent qualification in the relevant field. Strong IT and Software troubleshooting skills would be advantageous. The ability to multitask and operate independently in a fast-paced setting is highly valued. In terms of benefits, you will receive Group Health Insurance and Accidental Life Insurance, along with gratuity. The work timing for this position is in the General Shift from 6:30 AM IST to 3:30 PM IST, Monday to Friday. It is mandatory to work from the office for this role. If you are enthusiastic about providing support to end users, resolving software issues, and contributing to the overall efficiency of the company, this role could be an excellent fit for you.,

As a Client Support Associate at our Vadodara location, you will have the opportunity to be the primary point of contact for client inquiries regarding product features, functionality, and troubleshooting. Your responsibilities will include responding to support requests through email tickets and phone calls, conducting live training sessions, and assisting with product reconfiguration when necessary. Additionally, you will coordinate the delivery of support services such as data migrations and system updates, troubleshoot technical issues, and collaborate with internal teams to ensure effective resolutions. In this role, you will play a crucial part in ensuring a smooth and satisfying client experience by maintaining proactive communication and problem-solving. You will work closely with Product, Development, and Onboarding teams to support continuous improvement in customer service delivery. Your ability to gather client feedback and share insights will help optimize our support processes and product offerings. To excel in this position, we expect you to have at least 3 years of experience in a technical support role, with experience in a SaaS environment being highly preferred. You should be comfortable working Pacific Time Zone hours and have familiarity with helpdesk ticketing systems (experience with ZenDesk is a plus). Strong troubleshooting and analytical skills, excellent written and verbal communication, and a collaborative mindset with internal and external stakeholders are essential for success in this role. Additionally, you should possess a high energy level, a professional attitude, and the ability to work independently. Basic knowledge of Excel fundamentals is required, and any accounting or audit knowledge would be a bonus. Above all, we are looking for someone who is eager to learn, grow, and adapt in a fast-paced tech environment. If you are ready to make a difference by helping customers succeed, we encourage you to apply now and become part of a team that values innovation, service excellence, and continuous learning.,

As a part of NTT DATA, you will have the opportunity to continue making a significant impact with a company that is constantly pushing the boundaries of what is possible. We are known for our technical excellence, leading innovations, and the positive difference we make for our clients and society. Our workplace is built on the foundations of diversity and inclusion, providing you with an environment where you can grow, belong, and thrive. Your career journey with us is all about believing in yourself and embracing new opportunities and challenges. It involves expanding your skills and expertise in your current role while preparing yourself for future advancements. We actively encourage you to seize every opportunity to enhance your career within our dynamic global team. In the role of Network Security L3, your responsibilities will include: - Holding a degree in BE/B.Tech/MCA in IT/Computer Science/Electronics & Communication/Electronics or higher/Diploma in Computer Science with CCIE / CISSP Certification. - Possessing 7 to 10 years of experience as a Network Administrator. - Demonstrating expertise in troubleshooting and managing various Network Security devices and technologies such as Firewalls, Load Balancers, etc. - Having hands-on experience in troubleshooting Firewall & LB devices, configuring Firewall Policy/rules, and access control. - Building, monitoring, and supporting Network security devices HA configuration. - Monitoring and managing Network Security devices and related performance. - Engaging in Performance Monitoring, Optimization, and Capacity Planning for Network Security devices. - Contributing to the design and review of Network Security Infrastructure solutions. - Designing, building, and supporting DR solutions. - Managing escalations (Internal, within NSEIL, and with OEM) effectively. - Possessing good communication skills. This role involves on-site working and we are an Equal Opportunity Employer committed to providing a fair and inclusive workplace for all.,

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Enterprise Network Operations Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Infra Tech Support Practitioner, you will engage in the ongoing technical support and maintenance of production and development systems and software products. Your typical day will involve addressing technical issues, providing solutions, and ensuring the smooth operation of configured services across various platforms. You will work both remotely and onsite, collaborating with team members to troubleshoot and resolve hardware and software challenges while adhering to established operating models and processes. Your role will be pivotal in maintaining system integrity and performance, contributing to the overall efficiency of the organization. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of technical processes and procedures to enhance team knowledge. - Provide training and support to junior team members to foster a collaborative environment. Professional & Technical Skills: - Must To Have Skills: Proficiency in Enterprise Network Operations. - Strong understanding of network protocols and troubleshooting techniques. - Experience with server and network hardware configurations. - Familiarity with operating system-level support across various platforms. - Ability to implement and maintain software solutions from various vendors. Additional Information: - The candidate should have minimum 3 years of experience in Enterprise Network Operations. - This position is based at our Indore office. - A 15 years full time education is required., 15 years full time education

Project Role : Infra Tech Support Practitioner Project Role Description : Provide ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provide hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Work includes L1 and L2/ basic and intermediate level troubleshooting. Must have skills : Network Infrastructures Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must Have Skills: Cisco Data center routing & Switching, F5 Load balancer and Wireless Good to Have Skills: Firewall and Infoblox (DDI) Roles & Responsibilities: - Prepare moderate to complex network designs/schematics to address specific customer network solution requirements. - Prepare work orders containing instructions to be used by technicians to configure network hardware and software. - Work with customer technical teams to provide solutions for customers internetworking communications requirements. - Configure and troubleshoot WAN/ LAN/ WLAN equipment in a complex environment. - Remotely support new installs, circuit upgrades and logical changes Professional & Technical Skills: - Should be able to lead a team and Excellent knowledge and troubleshooting skills on Cisco Wireless Controllers, Cisco Routers, Firewalls Fortinet, F5 Load Balancers, IPSEC, SSL VPN and Infoblox DDI. - Maintain design of LAN/WAN including protocols and routing Troubleshooting critical incidents and problem tickets Identify potential failures and recommend solution. - Update knowledge base with known errors/resolutions. - Provide day to day operational support for the in-scope device Management Services and Advance level knowledge of Fault Management like Identify and Classify Fault, Investigate and Diagnose Fault and Provide Fault resolution. - Should have very good experience of software patch management to manage the Extreme cloud patch management cycle, patch testing and deployment of patches on timely basis. - Experience in managing Multi-Client Networks, WAN Links, LAN Management and Excellent knowledge of Advanced Networking and Network Protocols. - Co-ordinate with 3rd party vendors for Network Hardware replacement & Core level debugging. - Follow ITIL process with proving skills in working with Incident & Change management methodologies. - Should be able to drive Network projects & work at the Data center during deployment of Network hardware’s Experience with Wireshark or other NAM tools. Additional Information: - Should have 6 to 8 years of experience in Network operational support/management roles. - Should have supported Network deployments. - Should have experience performing Network transitions / transformations. - Good understanding of procedures, application, and concepts within own subject area. - Flexible to work in 24x7 environment. Educational Qualification: BS or BA in Engineering, Computer Science or equivale. Additional Information: Certifications in CCNA, CCNP or any other relevant certifications., 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP BTP Integration Suite Good to have skills : SAP CPI for Data Services Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and troubleshooting to ensure that the applications function as intended, contributing to the overall success of the projects you are involved in. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of application specifications and user guides. - Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BTP Integration Suite. - Good To Have Skills: Experience with SAP CPI for Data Services. - Strong understanding of application development methodologies. - Experience with integration tools and techniques. - Familiarity with cloud-based application deployment. Additional Information: - The candidate should have minimum 3 years of experience in SAP BTP Integration Suite. - This position is based at our Gurugram office. - A 15 years full time education is required., 15 years full time education

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP BTP Integration Suite Good to have skills : SAP CPI for Data Services Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will engage in the design, construction, and configuration of applications tailored to fulfill specific business processes and application requirements. Your typical day will involve collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications are optimized for performance and usability. You will also participate in testing and troubleshooting to ensure that the applications function as intended, contributing to the overall success of the projects you are involved in. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of application processes and workflows. - Engage in continuous learning to stay updated with the latest technologies and best practices. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BTP Integration Suite. - Good To Have Skills: Experience with SAP CPI for Data Services. - Strong understanding of application development methodologies. - Experience with integration tools and techniques. - Familiarity with cloud-based application deployment. Additional Information: - The candidate should have minimum 3 years of experience in SAP BTP Integration Suite. - This position is based at our Gurugram office. - A 15 years full time education is required., 15 years full time education

As a seasoned Technology Architect specialized in SAP SuccessFactors, you will be responsible for leading the end-to-end design and architectural implementation of comprehensive SuccessFactors solutions. Your role will require you to be a strategic thinker with a proven track record in architecting enterprise-grade HR platforms, particularly across diverse SuccessFactors modules. You will need to possess a deep understanding of business process modeling and provide technical leadership to cross-functional teams. Your key responsibilities will include leading the design and architecture of SAP SuccessFactors solutions while aligning with enterprise IT strategy and business objectives. You will be tasked with architecting and integrating multiple SuccessFactors modules such as BizX, Employee Central, Mobile, Workforce Planning, EC Time Off, Timesheet, and others. Your ability to translate complex business requirements into scalable, maintainable, and high-performing SuccessFactors solutions will be crucial. Collaboration with business and IT stakeholders to define technical requirements and ensure proper integration with other enterprise systems will be a key aspect of your role. You will need to provide expert guidance on solution configuration, design documents, data flow diagrams, and technical specifications. Additionally, you will evaluate existing HR systems and propose optimization strategies for performance, scalability, and compliance. Ensuring architectural adherence to performance, security, and data governance standards will be essential. You will be responsible for monitoring system health and driving resolution of technical issues to ensure business continuity and system reliability. Staying updated with the latest SAP SuccessFactors innovations and industry trends will be necessary to incorporate relevant enhancements into the solution landscape. Mentoring and supporting technical and functional consultants during the project lifecycle and post-implementation will also be part of your role, along with promoting user adoption through training sessions and subject matter expertise. In terms of technical skills and expertise, you should have expertise across multiple SAP SuccessFactors modules including Employee Central (EC), Workforce Planning, OnBoarding, Workforce Analytics, EC Time Off & Timesheet, BizX Suite, and Mobile enablement. You should also have proven experience in Solution Design & Architecture within large-scale, complex environments. Strong knowledge of Business Process Modeling (BPM) and its application in HR transformation projects, integration experience with enterprise systems and third-party platforms, deep understanding of cloud-based architectures, performance optimization, and data security standards are required. Familiarity with retail domain HR processes, including Performance Management and Pricing Optimization, is a plus. Proficiency in technical documentation, architecture diagrams, design presentations, and working knowledge of system monitoring, troubleshooting, and post-go-live support are also expected. Certifications Required: - SAP SuccessFactors Employee Central - SAP SuccessFactors Workforce Planning - SAP SuccessFactors OnBoarding Additional certifications in Workforce Analytics, EC Time Off, or BizX are highly desirable.,

Project Role : Application Developer Project Role Description : Design, build and configure applications to meet business process and application requirements. Must have skills : SAP BTP Integration Suite Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Summary: As an Application Developer, you will design, build, and configure applications to meet business process and application requirements. A typical day involves collaborating with team members to understand project needs, developing innovative solutions, and ensuring that applications function seamlessly within the existing infrastructure. You will engage in problem-solving discussions, contribute to the overall project strategy, and adapt to evolving requirements while maintaining a focus on quality and efficiency. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the documentation of application processes and workflows. - Engage in continuous learning to stay updated with industry trends and technologies. Professional & Technical Skills: - Must To Have Skills: Proficiency in SAP BTP Integration Suite. - Good To Have Skills: Experience with cloud integration platforms. - Strong understanding of application development methodologies. - Familiarity with API management and integration patterns. - Experience in troubleshooting and debugging applications. Additional Information: - The candidate should have minimum 3 years of experience in SAP BTP Integration Suite. - This position is based at our Mumbai office. - A 15 years full time education is required., 15 years full time education

Company Description We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win. Sutherland was founded 35 years ago (1986). Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle. Job Description Sutherland is seeking a reliable and organized person to join us as a Lead Server Administrator. We are a group of energetic and driven individuals. If you are looking to build a fulfilling career and are confident you have the skills and experience to help us succeed, we want to work with you! Professional Server Administrators in this role get to: Be the Expert: be in charge of the administration and maintenance of the remote monitoring and management system., updating of agent scripts, responding to alerts, monitoring dashboards, and conducting periodic system review. Monitor and respond to Critical / warning system alerts. Good knowledge, Administration and Troubleshooting on Windows Servers. PCI control awareness and implementation. System documentation and consulting services to include system reviews and recommendations. Plan, Coordinate, Monitor and Support activities in the areas of Patching and remediation management. Windows server patching through Bigfix Due diligence and testing of monthly patches released by Microsoft. Remediation of Windows Patch vulnerabilities & Configuration vulnerabilities Coordinate with various Technology teams for timely closure of windows, Linux, Database and Backup related vulnerabilities. Server reboot support post patch deployment for Genesys Servers (LAB / DR / Production /Middle East Servers) scheduled for every Month on different days. Lab & Production Servers reboot for all Enterprise servers in weekdays and Weekends. Providing pathing and restart support for Recording Servers. Adhoc / Zero day vulnerability patch / fix deployment on Enterprise servers. 24/7 support coverage Continuous improvement of Vulnerability Management program initiatives Deployment of Agents BigFix / Laps / Eracent / AppD / FireEye / S1 on new created Servers. Continuous Validation of Agents referred above on Enterprise servers and removal in case of decommissioned servers. MS Patch deployment and vulnerability mitigation on newly deployed servers. Timely mitigation of Vulnerabilities found on External facing servers. S1 compliance validation and mitigation based on the report provided by IT Security team. Communication to SOC /Eracent/ AppD/ IT security Team for decommissioned servers. Qualifications Our most successful candidates will have: - Experience in IT support relating to technical issues involving Microsoft's core business applications, Operating Systems Server (Windows, Linux), Active Directory, DNS, Exchange platforms both hosted and on premise, as well as virtual environments (VMware, Hyper-V) - Knowledge in Enterprise Anti-Virus, Alert Monitoring Systems, Backup Software, and proactive RAID degradation management - , be able to communicate in a clear, constructive, and professional manner - Strong analytical skills - A high school diploma with a 4-year degree in any discipline - Good knowledge of PCI controls / requirements / Audits

Work Location - 5 to 8 years Job Responsibilities Must have 5-8+ years of proven experience with VMware Horizon, vSphere, Microsoft Active Directory, VMware workspace one UEM, VMware DEM, 3rd party IDM integration. Must have VMware VCP Certification in VMware Horizon 7, Cloud, and vSphere. Must have Microsoft MCSA Must have Cloud technology exposure to Microsoft Azure, Amazon Good knowledge on diagnostics & troubleshooting of VMware Horizon View versions & understanding of ESXi & vSphere. Good knowledge on diagnostics & troubleshooting of VMware Airwatch & Mirage versions. Experience in HA engineering for architecture on VMware, DRS cluster environment. Good knowledge on the Connection servers and troubleshooting user level issues. Experience in P2V, vMotion, VMware virtual centre (vSphere) and SSO configuration. Perform root cause analysis. TCP/IP knowledge with good foundation on LAN Technologies such as network switching and routing and DNS, etc. Good Windows Server Administration and troubleshooting Skills. Good hands-on skills in Hyper converged infrastructure Working experience on the Ticketing tool. Must have hands on deployment of Horizon infrastructure in large environment. Primary Skill Set Overall 8+ years of experience in IT Infrastructure. 6+ years of proven experience with VMware Enterprise Products,EUC Horizon Must have VMware VCP Certification in VMware Horizon 7, and VMware vSphere, VCP in Horizon Cloud, Microsoft MCSA, MS Azure certification, Amazon Certified cloud administrator. Secondary Skill Set 100% Fluency on English. Good verbal and Written Communication Good Team player work with senior team members, conduct technical session, mentoring L1 team members Ability to achieve the highest level of customer satisfaction. An interface with Customers and Third party OEMs and HW vendors is expected raising call with Microsoft, VMware and other vendors Documentation and preparation of SOPs Self-motivated and Results oriented. Train L1 and other support team members. A demonstrated positive and proactive approach Expected to work US and UK shifts based on the organizational needs and be available to be on- call on a rotational basis including night shifts Experience 7+years of experience in Horizon View Soft Skills Good/Excellent Communication Skills (Speak, Read, Write) Report Writing Analytical & problem-solving skills Good presentation skills Willingness to Continually Learn Team Player & People Any Engineering /Diploma/BSC/MCA / MCM (with IT specialization) (ref:hirist.tech)

Description We are seeking a skilled SAP ECP Consultant to join our dynamic team and play a pivotal role in enhancing our business operations through the implementation and support of SAP's Enterprise Cloud Platform. As an SAP ECP Consultant, you will be responsible for analyzing our current systems, designing best-in-class solutions, and delivering them to meet our business needs. You will collaborate with cross-functional teams and stakeholders to gather requirements, implement efficient processes, and ensure the seamless integration of the SAP solutions within our existing landscape. The ideal candidate will have a strong understanding of SAP ECP features, capabilities, and best practices, as well as the ability to communicate effectively with both technical and non-technical team members. You will also be involved in training and guiding users, troubleshooting issues, and providing ongoing support, ensuring that our stakeholders derive maximum value from the system. If you are passionate about technology, enjoy problem-solving, and are looking to make a positive impact in a fast-paced environment, we would love to hear from you! Responsibilities Analyze business requirements and translate them into SAP ECP process designs Configure and customize SAP ECP to meet organizational needs Collaborate with stakeholders to gather and document functional requirements Conduct system testing and support user acceptance testing (UAT) Provide training to end-users and create comprehensive documentation Monitor system performance and troubleshoot any issues that arise Stay current with SAP ECP enhancements and industry trends Requirements Bachelor's degree in Computer Science, Information Technology, or a related field Proven experience as an SAP ECP Consultant or similar role Strong knowledge of SAP ECP modules, especially in a business context Excellent analytical and problem-solving skills Effective communication skills, both verbal and written Ability to work collaboratively within a team and independently SAP certification in relevant areas is a plus (ref:hirist.tech)

Company Overview InnoAge is at the forefront of revolutionizing business efficiency through our cutting-edge SAAS solutions. Our mission is to democratize technology, making it not only affordable but also robustly secure. We specialize in crafting comprehensive solutions tailored to empower businesses to manage their core functions seamlessly. Our expertise spans a wide array of services, including IT software development, advanced E-commerce services, bespoke graphic designing, and Odoo ERP Development. We also provide specialized financial services catering to diverse markets in the US, Europe, and India. At InnoAge, we believe in harnessing the power of technology to simplify complex business processes, enabling our clients to focus on what they do best growing their business. Our team of seasoned professionals is dedicated to delivering innovative, scalable, and efficient solutions that drive business transformation. Job Description : D 365 Developer Experience : 4+ Years About Us We are seeking a skilled and experienced Microsoft Dynamics 365 Developer to join our dynamic team. This role is critical in implementing Dynamics 365 solutions and integrating various platforms, including live marketplaces, websites, Warehouse Management Systems (WMS), Electronic Data Interchange (EDI), and APIs. Job Summary The Microsoft Dynamics 365 Developer will be responsible for designing, developing, and implementing Dynamics 365 solutions tailored to our business needs. This role involves collaborating with various teams to integrate Dynamics 365 with other systems and ensuring seamless functionality across all platforms. Key Responsibilities Dynamics 365 Implementation : Lead the design, development, and deployment of Microsoft Dynamics 365 solutions. Integration : Assist in the integration of Dynamics 365 with live marketplaces, websites, WMS, EDI, and various APIs. Customization : Customize Dynamics 365 modules to meet specific business requirements. Support & Maintenance : Provide ongoing support and maintenance for existing Dynamics 365 implementations. Collaboration : Work closely with cross-functional teams including IT, operations, and sales to ensure successful implementation and integration. Documentation : Create and maintain comprehensive documentation for all Dynamics 365 projects and integrations. Troubleshooting : Identify and resolve issues related to Dynamics 365 and its integrations promptly. Training : Provide training and support to end-users on Dynamics 365 functionalities and best practices. Required Skills And Qualifications Experience : 4+ years of experience in Microsoft Dynamics 365 development and implementation. Technical Skills Proficiency in Dynamics 365 (CRM and ERP) modules. Strong experience with C#, .NET, JavaScript, SQL Server, and related technologies. Experience with Power Platform (PowerApps, Power BI, Power Automate) is a plus. Integration Skills Expertise in integrating Dynamics 365 with third-party systems such as live marketplaces, websites, WMS, EDI, and APIs. Experience with Azure services and API management. Analytical Skills : Strong problem-solving skills and the ability to analyze and address complex business requirements. Communication Skills : Excellent verbal and written communication skills, with the ability to explain technical concepts to non-technical stakeholders. Project Management : Experience with Agile/Scrum methodologies and project management tools. Certifications : Microsoft Dynamics 365 certifications are highly desirable. Preferred Qualifications Experience in a home retail / eCommerce or similar industry or sector. Knowledge of emerging technologies and trends in the Dynamics 365 ecosystem. Proven ability to manage multiple projects simultaneously. (ref:hirist.tech)

Job Description Responsibilities : Provide advanced technical support to internal employees across distributed locations (NY, VA, and Chennai). Educate end-users on maximizing technology usage and improve tech adoption. Perform device provisioning, desktop imaging, software installations, and manage networking hardware. Monitor systems proactively using tools to identify and resolve performance issues. Ensure high availability and reliability of systems and applications through best practices. Manage infrastructure changes aligned with enterprise architecture and business continuity standards. Administer and support Microsoft 365 environments including Exchange Online, Teams, and SharePoint. Requirements Bachelors degree in Computer Science, Information Technology, or a related field. 5+ years of experience in systems administration with deep expertise in Microsoft 365 and Azure AD. Hands-on knowledge of MDM tools like Microsoft Intune/Endpoint Manager and identity/access management. Experience with ITIL-based incident/change management and troubleshooting Exchange scenarios. Strong interpersonal and communication skills with a patient, empathetic, and user-focused approach. Familiarity with both Windows and Mac environments; knowledge of Cisco Meraki, AirWatch, Atlassian, and NICE logging tools is a plus. Relevant certifications in Microsoft technologies or ITIL are preferred. (ref:hirist.tech)