Travel Specialist

Company Description

TOTAL HOLIDAY OPTIONS specializes in crafting custom tours to India, Nepal, Sri Lanka, and the Maldives, offering travelers a unique blend of rich cultural experiences and scenic diversity. The company is focused on delivering premium-quality travel experiences with an emphasis on unbeatable pricing and exceptional comfort. We take pride in our innovative approach to travel services, ensuring memorable and customer-centric solutions. As an active member of several leading industry associations, TOTAL HOLIDAY OPTIONS is committed to service excellence and continuous improvement.

Role Description

This is a full-time, on-site role located in New Delhi as a Travel Expert. The responsibilities include designing personalized travel itineraries, coordinating with clients to understand their preferences, providing information on destinations, booking travel services, and ensuring exceptional customer service. The role also involves liaising with vendors, managing reservations, and ensuring seamless travel experiences for clients. A key aspect of this role is maintaining up-to-date knowledge of key destinations and travel trends.

Qualifications

• Strong understanding of travel planning, itinerary design, and destination knowledge for India, Nepal, Sri Lanka, and the Maldives.
• Customer service, communication, and interpersonal skills for liaising with clients and addressing their travel needs effectively.
• Proficiency in using travel booking systems and software is essential.
• Excellent organizational skills, attention to detail, and the ability to handle multiple bookings and manage time efficiently.
• A passion for travel and a strong commitment to enhancing customer experiences.
• Previous experience in the travel and tour industry is highly desirable.
• Bachelor's degree in Tourism, Hospitality, or a relevant field is preferred.