Travel Consultant

About the role:

• Prepare & deliver day-to-day Quotes to ensure customer satisfaction and to meet targeted timelines.
• Creating the end-to-end tailor-made Itinerary with no errors.
• Actively engage in briefing and debriefing Travel agents for each tour.
• To collect the payments for tour files as per payment policy.
• Coordinate & follow up with Foreign Agents.
• Maintain communication with FTOs for a better understanding of the client’s requirements.
• Maintaining good relations with Agents and suppliers.
• Manage records in the company's designed software/system on time including creating booking quotes, costing, etc.
• Ensure proper cost control within the stipulated timeline.
• Financial monitoring of all files.
• Promoting our vast range of products (Inbound/ Outbound).
• Working with Australian and New Zealand Agents (B2B).

Job Requirements:

· Candidate must be from the travel industry only.

· A Diploma or degree in Business or Tourism Management.

· Minimum 1-6 years experience within the travel industry B2B market working with Travel Agents and FTOs. (Mandatory)

· Sales and Customer Service Oriented/Sales & Operations Superstar.

· An eye for detail and a customer experience-driven approach.

· Excellent written and verbal communication skills.

· Excellent Negotiation, Contracting, and Interpersonal skills.

· Cross-Cultural Exposure and behavioural skills.

· A creative flair and high attention to detail.

· Demonstrated ability to multitask within strict deadlines.

Benefits:

· This position includes a salary based on experience and qualifications.

· Individual incentives and team-based incentives.

· Full travel industry benefits.

· Alternate Saturday Off

. Sunday fixed off

· Travel Allowance