Job
Description
Key Responsibilities · Respond promptly to inbound inquiries via phone, email, and chat from prospective travellers. · Understand client preferences and provide customized travel solutions, including flights, accommodations, tours, and transportation. · Utilize CRM tools to track leads, manage follow-ups, and maintain detailed records of client interactions. · Achieve and exceed sales targets and conversion rates by effectively closing sales. · Stay updated on travel trends, destination information, and industry best practices to provide informed recommendations. · Collaborate with the marketing team to provide feedback on lead quality and customer insights. · Assist clients with travel documentation, including visas and insurance, as needed. · Handle post-booking support, addressing changes, cancellations, and customer inquiries to ensure satisfaction ⬛ Requirements · Bachelor’s degree in Tourism, Hospitality, Business, or a related field (preferred). · 2–4 years of experience in travel sales, customer service, or a related role. · Proficiency in using CRM systems and travel booking platforms (e.g., Amadeus, Galileo, Sabre is a plus). · Excellent communication and interpersonal skills, with the ability to build rapport with clients. · Strong organizational skills and attention to detail. · Ability to work independently and as part of a team in a fast-paced environment. · Flexibility to work weekends or holidays, as needed, to accommodate client schedules. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Paid time off Schedule: Day shift Evening shift Morning shift Night shift Rotational shift Application Question(s): Have you worked on Brand Organic Leads ? Work Location: In person
