1515 Travel Process Jobs - Page 26

SNEHA-8448100705 Hi Folks!! Candidates with excellent comms skills Minimum 6 months experience in travel sales only salary upto 55k + Unlimited Incentive Grad/ undergrad with a minimum 6 months of travel sales experience Need only immediate joiners Required Candidate profile Hiring For Noida & Gurgaon for Travel Sales Only from PPC/Meta US Travel BPO Flight Reservations package booking etc Need Immediate joiners Interview Mode will be F2F Interested call @ 8448100705

Sneha @ 8448100705 Fresher can apply with excellent comms Should be Confident & Dynamic Should have a bent towards Sales Excellent interpersonal and listening skills Good persuasion skill Should be efficient in converting customer interest into sales Required Candidate profile Amazing work culture Rotational Shift 5 Day working Unlimited Incentives Good opportunity for career progression Hiring Sales and Customer service +upselling both processes Call Sneha @ 8448100705

CUSTOMER SUPPORT ROLE FOR INTERNATIONAL PROCESS, KAJAL - 8860800235 GRAD/UG/ FRESHER/ EXPERIENCE PROCESS - TRAVEL/E-COMMERCE/BANKING SALARY MAX UPTO 38000 INHAND LOCATION - GURGAON WFO, 5 DAYS WORKING, 24*7 SHIFTS CABS + INCENTIVES IMMEDIATE JOINERS

Req- travel sales agents PPC salary - 70k +incentives exp- 1 year Location - delhi/ gurgaon / noida 5 days working / night shifts immedaite joiner only send me your cv on whatsapp - 8512850830

Job Opening: International Customer Service Location: Gurugram Employment Type: Full-Time Work Schedule: 5 Days Working Perks: Lucrative Incentives, Healthy environment, Work-life balance Salary: Starting from 20k-35k depending upon last drawn and process. Candidate Requirements: Education: Graduates/ Undergraduates Experience: 6 months - 2 years of experience in International customer service Please connect me if you are immediate joiners and looking for job in Delhi NCR location. Vanshika Yadav :- 9560808268 Vanshika.yadav@krishnaconsultant.co.in Talent Acquisition Team

Key Responsibilities:- - Handle customer inquiries and resolve issues efficiently. - Deliver excellent customer service and enhance customer satisfaction. - Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience. Requirements:- - Undergraduate with 1 year of experience - Graduates minimum 6 months of experience - Travel Experience mandatory - Strong communication and interpersonal skills Benefits:- - Transport facility (Odd hours) - Rotational Shifts - Lucrative Incentive Interview Rounds:- - HR Round - Voice Assessment - Travel Test - Operations Round NOTE:- Come for a walk-in interview along with your updated resume and passport size picture. Mention my name on the top of it HR Amit Contact Number- 8368719773 Whatsapp Number- 8094037018

Key Responsibilities: - Handle customer inquiries and resolve issues efficiently. - Provide accurate information about banking products and services. - Process transactions and maintain customer records. - Ensure compliance with banking regulations and policies. - Deliver excellent customer service and enhance customer satisfaction. - Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience - Develop a deep understanding of our banking products and services to identify upselling opportunities based on customer needs and preferences Requirements: - Minimum Bachelor's degree/ Graduation/ Undergraduates - Prior experience in customer service or banking is preferred. - Strong communication and interpersonal skills. - Ability to handle customer queries and complaints effectively. - Basic computer skills. -24*7 shift and Day shift for female employee -Travel Experience -GDS, Amadeus Benefits: - Transport facility (Odd hours) - Comprehensive training and development programs. - Opportunities for career growth and advancement and other employee benefits. - We provide comprehensive training on effective upselling techniques to help you maximize sales opportunities while ensuring customer satisfaction. Kindly mention my name HR Divya Grover on the top of your cv and come for face to face round of interview. Contact Number- 9518619536

Role & responsibilities: Outline the day-to-day responsibilities for this role. Preferred candidate profile: Specify required role expertise, previous job experience, or relevant certifications.

Handle inbound customer calls related to travel queries. Assist customers with bookings, cancellations, and travel support. Provide timely resolutions and maintain high customer satisfaction. Salary: 31,000 in-hand Call /WhatsApp Viraj@ 8294897343 Required Candidate profile UG & Above Must have at least 1 year of experience in customer service (any domain). Strong spoken English skills. Willingness to work in rotational shifts. Location: Gurgaon Both-side cab provided

Call/Whats app CV 9706756724 Experienced Travel Sales Consultant Cruise/PPC/Meta Calls Min 1 year travel sales experience mandatory Location-Gurgaon/Delhi/Noida/chandigarh Salary upto 70K + Lucrative Incentives immediate joiner Required Candidate profile Call/Whats app CV 9706756724

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO/Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring For US / UK Travel BPO With Meta / PPC Call Experience Cruise/ Flight Sales Experience must Fluent English communication Open For immediate joining and rotational shift must "No other Process Experience can apply Call Shristi 7838882457 Required Candidate profile Below Mentioned Current profile and salary bracket QA Salary - upto 45 k CS/ Retention - 30 to 45 k Sales - 40 to 65 k SEO - 30 k * Fresher Salary Upto 25 k" Sales Fluent English Communication must Perks and benefits Both side transport Meal incentive

At Navan, our mission is to power the in-person connections that move people, ideas and businesses forward. We help our travelers focus on being there, not getting there and our Global Operations and Service team is central to this mission! As a member of our quickly growing Global Operations and Service team, you will be responsible for directly supporting our users travel needs. As owners of customer satisfaction, your role is to solve issues, communicate effectively, and collaborate with internal teams to remove any barriers for the traveler - all while providing a best-in-class customer experience. As the front line of our business, you will have a unique opportunity to provide regular feedback to our product, design and engineering teams as they work towards continually improving our customer facing and internal platforms. This is an exciting role where you will have a direct impact on our day to day operations, traveler experience and product development! What Youll Do: Assist our travellers with best-in-class travel support through multiple contact channels: chat, call and email. Maintain extensive supplier, destination and system knowledge. Make quick and accurate analyses of customer needs, persona and level of urgency. Provide accurate information for hotel, flight, car and rail bookings, as required Support users with self-service of the Navan platform and app where possible. Respond to customers within SLA expectations and requirements. Follow company and customer travel and expense procedures and policies in addition to global compliance procedures. Provide regular feedback to stakeholders on the progress of goals and performance of key operating processes. Participate in team meetings to stay up to date with new product launches, supplier updates, and industry changes. Build upon your travel industry knowledge to continue to set the standard for best-in-class travel support. Adhere to attendance policy and complete all assigned training. Meet individual performance metrics in support of the organization and company business objectives. What We’re Looking For: 4+ years of experience in TMC/BT Consultant Role covering all supplier products i.e air, rail and hotel 2+ years of GDS experience (Sabre, Amadeus, Galileo) to intermediate level - MANDATORY REQUIREMENT IATA accreditation (WWAFT/WAII/BA2) Customer Service experience within a contact center or customer facing role. Tech Savvy - not an expert but will be confident in Gmail, Zendesk, Slack and Salesforce as well as our internal travel customer service platform. Reliable and flexible with an openness to working non-traditional shifts (early mornings, late evenings and weekends), as we scale our support organization Ability to multitask with a desire to resolve urgent matters as quickly and efficiently as possible. An empathetic disposition with the ability to maintain a professional attitude at all times An independent thinker who is able to use available resources to troubleshoot issues and resolve customer inquiries. A skilled communicator with excellent verbal and written communication A team player who thrives in collaborating, giving and receiving feedback and lifting others up An interest in travel with a basic understanding of world geography

We are seeking a highly motivated and customer-focused BPO Customer Service Representative to join our team. - Provide delightful customer experience through back end services - Solving customer queries on baggage Graduate + Fresher HR - 76797 91688 Required Candidate profile - Excellent communication skills - Immediate Joiner - Salary - Upto 30k + Incentive - Should be flexible in 24*7 shifts. Promising career progression Best in industry compensation Transport facility

Job Role: - 1. Ticket booking. cancelation, Flight delays over voice. 2. Solving queries related to Refund and baggage’s. 3. Informing customers related to the flights 4. Ready to work in Inbound voice process HR connect - Ms Sangeeta - 82402 45399 Required Candidate profile Qualification: - 12th Pass 1. CTC: INR 15,605 In-hand: INR 13,100 2. Incentives up to INR 5,000 3. 6 Days working 24*7 Rotational Shifts 4. 1 Rotational Week Off. 5. Pick-up or Drop facility

- Handle customer inquiries and resolve issues efficiently. - Provide accurate information about banking products and services. - Process transactions and maintain customer records. - Immediate joining Connect with HR Team - Prity - 84483 50054 Required Candidate profile - Minimum Bachelor's degree/ Graduation must - Immediate joining - 5 Days working - Strong communication and interpersonal skills. -Basic computer skills. -24*7 shift and Day shift for female employee

About the Role: As an International Customer Service Consultant at Client based in the Gurgaon office, you will be responsible for assisting premium & International customers. Your primary duties will involve responding to customer inquiries via calls, emails, and chats, facilitating bookings for flights, hotels, and holiday packages, and addressing service-related queries for customers who book through our client platform various international platforms and other meta-search engine For More Details Please connect with our recruitment team : 7678572840 Role & responsibilities: Multi-Regional Customer Support: Handle inquiries, bookings, and service issues from customers across different regions including the UK, UAE, Thailand, US, Singapore, and Saudi Arabia through calls. Customized Travel and Accommodation Planning: Assist customers in booking tailored flight, hotel, and holiday packages based on individual preferences and needs. Effective Communication: Provide prompt and precise responses to customer queries, maintaining high standards of customer service as per company guidelines. Issue Resolution: Address and resolve customer issues regarding bookings and travel arrangements, ensuring a smooth and satisfactory customer experience. Multi-Platform Management: Manage customer interactions coming through EaseMyTrips international websites and other meta-search engines effectively. Cultural Adaptability: Demonstrate understanding and sensitivity towards the cultural nuances of customers from various regions. Product Knowledge: Maintain up-to-date knowledge of travel products, market trends, and the specific offerings of our client portal. Feedback Collection and Analysis: Collect and analyze customer feedback to suggest improvements in service delivery and product offerings. Preferred candidate profile: Experience: At least 1-10 years in customer service or travel-related fields, with experience handling international customers being highly advantageous. Educational Qualification: HS or Bachelor's degree in travel, tourism, hospitality, business, or a related field. Communication Skills: Exceptional verbal and written communication skills in English, with additional language proficiency beneficial. Interpersonal Skills: Strong skills in building and maintaining relationships with customers and team members. Problem-Solving Skills: Ability to quickly address and resolve queries and issues in a dynamic, fast-paced environment. Technological Proficiency: Familiarity with CRM platforms, Microsoft Office Suite, and the ability to adapt to new software tools. Cultural Sensitivity: Understanding of and sensitivity to the cultural differences and expectations of a diverse international clientele. Adaptability and Flexibility: Ability to handle the demands of working with clients across different time zones and adapting to varying market needs. Attention to Detail: High level of accuracy and attention to detail when handling bookings and responding to customer queries. Customer Focus: A strong focus on delivering high-quality customer service consistently, with a proactive approach to meeting customer needs.

Position : Process Trainer | IGT Solutions is looking for Process Trainer to lead business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the International Travel operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership JOB RESPONSIBILITIES- Ensure successful execution of training needs Measure program training effectiveness Responsible for on-going observations of direct reports, providing guidance, mentoring and support that focus on performance improvement of the candidate. Send reports/MIS to the Operations team on the progress/pending status of activities Review content at regular intervals to ensure all updates are incorporated Participate in Internal & External Calibrations Conduct refresher trainings based on TNI Manage Knowledge Check for New Hires & Production Staff KNOWLEDGE, SKILLS, OTHER ABILITIES- Very Strong written and verbal communication skills (English) Customer/ Client Handling Skills Ability to work during all shifts Experience in any product/process/soft skill/up-skilling training 1- 5 years of experience in Training. Working Hours : 24 x 7 Shift 9 hours shift with 1 hour break. Work From Office Working Days: 5 Days working in a week Benefits: Rewards & Recognition (Awards & Gifts) Contact Person: Nidhi Rastogi 8630322833 share resume at nidhi.rastogi@igtsolutions.com

Hiring For Voice Process !! Odegio | Galeio ! Amadeus | SAL 38 K ! IGT Profile:- Schedule change , cancellation , reservation . Need Minimum 6 month of Travel Process Experience Salary:- 38 K ctc 24*7 Shift 5 days working 9911567769 , 9560028009 Required Candidate profile Any Graduate & Under-Grad can apply. Minimum 6 months of Travel Process Experience is required. Working Experience on Amadeus / Galileo / Sabre is required. 8447212731 , 6395176415 , 7392095475

Hiring for International TRAVEL VOICE PROCESS for Gurgaon location Any GRAD/UG with min 6 months Int. travel exp. with excellent communication skills can apply salary-upto40k ctc 5 days working Rotational shift and off both side cab Ruchi@8375848971 Required Candidate profile incentives + cabs + premium process

hiring for International Airlines Process for Gurgaon Air Ticketing Voice Process | Amadeus | Galileo | Sabre | 38 CTC Travel process 1 year of Travel Process Experience is required Sal :- 38 k ctc 24*7 Shift 5 days working 8447212731 , 9650934814 Required Candidate profile Any Graduate & Under-Graduate can apply. Minimum 6 months of Travel Process Experience is required. Working Experience on Amadeus / Galileo / Sabre is required. 9911567769 / 9560028009 / 6395176415

Role & responsibilities:- Excellent communication skills Experience in International BPO (Preferably in Insurance domain) Work Location :Pune Graduates Freshers/Experience UK/US Shifts (Rotational Shifts) Note :- Interested candidates kindly, share your CV on rudrika.sawant@wns.com or contact 8983041815

'• Manage team performance • Provide effective coaching and constructive feedback to subordinates• Take customer service and escalation when needed• Holds team huddle/coaching session/goal-setting/one on one as needed/required• Handles escalated requests and researches answers posted by associates to ensure customer satisfaction• Reviews and analyzes performance data, creates action plans and monitors execution to ensure goals are met• Holds regular check-in meetings with the client to keep them informed of the trends, changes and development within the team• Facilitates learning sessions to enhance associate technical and communication skills• Performs administrative tasks such as sending daily capacity reports, daily/weekly performance dashboards and other ad hoc tasks '