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0.0 - 1.0 years
2 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Aviation (Captive Unit) Graduation not req Salary Upto - 40k CTC Attendence allowance - 4.4k Night shift allowance - 4.4k Incentives upto - 15k Noida location | Both side cabs 9870413982 (Khushi)
Posted 1 month ago
0.0 - 1.0 years
2 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Aviation (Captive Unit) Graduation not req Salary Upto - 40k CTC Attendence allowance - 4.4k Night shift allowance - 4.4k Incentives upto - 15k Noida location | Both side cabs Contact NO : 9821338393 HR (YASHIKA MALHOTRA )
Posted 1 month ago
1.0 - 5.0 years
3 - 4 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Noida/Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO/Chat 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 7523848937 , Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 4.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 6.0 years
4 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Handle inbound customer calls related to travel queries. Assist customers with bookings, cancellations, and travel support. Provide timely resolutions and maintain high customer satisfaction. Salary: 31,000 in-hand Call /WhatsApp Viraj@ 8294897343 Required Candidate profile UG & Above Must have at least 1 year of experience in customer service (any domain). Strong spoken English skills. Willingness to work in rotational shifts. Location: Gurgaon Both-side cab provided
Posted 1 month ago
0.0 - 5.0 years
3 - 5 Lacs
New Delhi, Gurugram
Work from Office
Travel Captive Unit hiring for customer service profile. We are hiring Any Graduate/ Undergraduate with Int. Voice experience. Candidate must be comfortable with WORK FROM OFFICE. *Must BE* The candidate must have excellent verbal communication skills. The candidate must be staying or ready to relocate to Kolkata. As it is WORK FROM OFFICE. The candidate must be comfortable with 24/7 profile Roles and Responsibilities The candidate would be taking care of US customers via Voice primarily. Desired Candidate Profile Any GradFresher - 27k+ Inc.+Cabs Experienced- 32k+ Inc.+ Cabs Perks and Benefits The maximum salary will go up to 4.5 Lakh With In hand salary - upto 32k+ Inc.+ Cabs If you are meeting the above requirements. Then please please call our recruiter. Click on Apply NOW Tab +91 70427 24987 (Ashish )
Posted 1 month ago
1.0 - 6.0 years
2 - 7 Lacs
Noida
Work from Office
Responsibilities: * Collaborate with airlines on reservations, fares, and ticketing. * Must have experience on PPC calls. *Excellent and fluent English comm skills Intrested candidates drop your cv on simran.hr@aceflighthub.com Contact: 8077757573 Travel allowance Marriage & childbirth gifts Over time allowance Annual bonus Sales incentives Performance bonus Referral bonus Leave encashment
Posted 1 month ago
1.0 - 3.0 years
3 - 5 Lacs
New Delhi, Gurugram
Work from Office
Hiring Customer Care Agent Minimum 1 year experience from US travel BPO PPC campaign As voice process customer care executive Fluent English communication and relevant experience must Night/ Rotational shift shift WhatsApp Shristi @7838882457 Required Candidate profile Customer Support PPC Travel BPO Salary 30 to 45 k Travel Sales Agent PPC/ Meta Salary Upto 65k Quality Auditor us PPC campaign Salary Upto 45 k Immediate joiners only No Fresher/ Process can apply
Posted 1 month ago
1.0 - 6.0 years
5 - 8 Lacs
New Delhi, Gurugram
Work from Office
Dealing with US passengers over the call helping them to make the flight reservation. Follow up with the existing customers. GDS Knowledge Generating MCO or Mark up to meet monthly targets Call Ramya Both Sided Cabs 08864946771 Required Candidate profile Must have 6 month experience in spanish us Travel Process. Immediate Joiners Freshers Not Required Perks and benefits Best Incentives in the market both sided cabs
Posted 1 month ago
1.0 - 4.0 years
2 - 6 Lacs
Noida, Hyderabad, Pune
Work from Office
WE ARE HIRING . US TRAVEL SALES PPC CALLS & META US VOICE PROCESS, HOLIDAY PACKAGE , FLIGHT SALES CHAT PROCESS,AMADUES ,GDS,CUSTOMER SERVICES HR Radha_9229522864
Posted 1 month ago
1.0 - 2.0 years
3 - 4 Lacs
New Delhi, Gurugram
Work from Office
6 months of international voice experience Excellent communication skills required. Salary- Upto 40k ctc Plus incentives Experienced candidates. 60k Retention Bonus Required Candidate profile 5 days working Both side cabs Rotational shift Rotational off
Posted 1 month ago
3.0 - 8.0 years
3 - 5 Lacs
New Delhi, Gurugram
Work from Office
Job description Greeting from Ienergizer...! Looking for immediate joiner Candidate must have experience in travel process, customer service, knowledge in BPO and working as a Team Leader/ Lead in Operations department on papers for minimum 1 year, preferably. Should have Hands-on experience in Team management and KPI's like AHT, Shrinkage, Attrition, Occupancy, Rostering, NPS/Csat and Dsat calculations. Excellent communication skills in English. Minimum 2 years' experience in travel process, at least 1 year as TL Salary upto 6 LPA Contact:- Vinay HR, 9910155221 Walkin Interviews : Plot no 512-513, Udyog vihar phase-3 , sec-19, Gurgaon , Timing 10am to 4pm
Posted 1 month ago
1.0 - 3.0 years
2 - 5 Lacs
Gurugram
Work from Office
Roles and Responsibilities Handle international customer calls, emails, and chats to provide exceptional customer service. Resolve customer queries related to travel bookings, cancellations, refunds, and other travel-related issues. Utilize strong communication skills to effectively address customer concerns and resolve problems efficiently. Maintain accurate records of all interactions with customers using CRM software. Collaborate with internal teams to ensure seamless processing of travel requests. Desired Candidate Profile 0-3 years of experience in an International BPO environment handling customer queries via phone or email. Fluent English language proficiency (written & spoken). Strong interpersonal skills for effective communication with customers from diverse backgrounds. Ability to work on rotational shifts including night shifts as per business requirements.
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Mumbai
Work from Office
Greetings from ATPI Group!!! We are looking for a candidates with good knowledge in reservation, fresh bookings, ticketing, ticket issue/reissue, ticket cancellation, GDS, Amadeus, Galileo, PNR, etc. Position: Travel Consultant/Sr. Travel Consultant Experience: Minimum 3 yrs (relevant) Qualification: HSC/Graduation/Post-Graduation Location: Nahur Job description: Proficient in all aspects of domestic and international travel includes air, car, hotel and rail. Process all reservations on behalf of client accounts air, land and other ancillary services Includes all reservation elements including seat assignments and special requests Provides advice and consultation to clients for international documentation Follows best practices for booking and issuing tickets Delivers operational requirements and applies appropriate travel policy guidelines according to client specifications Ensures data quality standards are met including reporting elements and traveler profile information. Balance efficiency and effectiveness Works efficiently to provide prompt service and to meet productivity standards Responsible for managing incoming calls and emails within service level expectations Ensures tickets and informational requests are provided in a timely manner Maintains queues and follow-up on client requests Helps team members with overflow work and tasks Maintains rapport and works professionally with suppliers, vendors and third-party companies Takes steps to avoid debit memos and errors Competencies: Excellent communication skills both written and verbal. GDS experience preferably Amadeus. A good knowledge of world geography/ maritime. Self-assertive, Commercial insight and Effective time management. Qualification & Experience Graduate/ UG in any stream. IATA will be an added advantage. At least 1 year travel industry experience. Interested candidates can share their updated resumes on sheetal.dobal@atpi.com asap.
Posted 1 month ago
1.0 - 3.0 years
2 - 5 Lacs
Gurugram
Work from Office
Hiring for International Blended Process both Graduate and Undergraduate for this profile With experience Preferred candidate profile Excellent English Communication skills Immediate Joiner Flexible to Relocate Open to work in 24/7 Environment Rotational Shifts Perks and benefits 5 Days working Both side cab facility Performance Based Incentives NOTE : NEED CANDIDATES WITH EXCELLENT ENGLISH COMMUNICATION SKILLSGAP CAN BE CONSIDERED BUT SHOULD BE JUSTIFIABLE Regards Sukhpreet 9211238746
Posted 1 month ago
1.0 - 4.0 years
3 - 4 Lacs
Gurugram
Work from Office
Key Responsibilities: - Handle customer inquiries and resolve issues efficiently. - Deliver excellent customer service and enhance customer satisfaction. - Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience Requirements: - Undergraduate with 1 year of experience - Graduates minimum 6 months of experience - Travel Experience mandatory - Strong communication and interpersonal skills Salary : - Up to 4.8 LPA Benefits: - Transport facility (Odd hours) - Rotational Shifts - Lucrative Incentive Interview Rounds : - HR Round - Voice Assessment - Travel Test - Operations Round NOTE: Come for a walk-in interview along with your updated resume and passport size picture. Mention my name on the top of it HR DEVYANSH SINGH. Interested can also share their resumes on Whatsapp - 8527253889' - Devyansh Singh
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Gurugram, Delhi / NCR
Work from Office
Company: Praxis Services [ONLY GRADUATES] CUSTOMER SERVICE FOR AIR INDIA(voice process) -Fresher : (22.5 K In-Hand) -Experience: Up to 32k In-hand (based on exp in months) -Both sides cabs be in the hiring zone -Rotational Shifts (night allowance) Required Candidate profile -ONLY Candidates with excellent communication skills are selected - okay with day and night shifts (last shift for females ends at 1:30am) -must be open to relocation if not in the hiring zone list
Posted 1 month ago
0.0 - 5.0 years
2 - 4 Lacs
Gurugram, Delhi / NCR
Work from Office
[ONLY GRADUATES] CUSTOMER SERVICE (voice process) -Fresher : (22.5 K In-Hand) -Experience: Up to 32k In-hand (based on exp in months) -Both sides cabs be in the hiring zone -Rotational Shifts (night allowance) Required Candidate profile -ONLY Candidates with excellent communication skills are selected - okay with day and night shifts (last shift for females ends at 1:30am) -must be open to relocation if not in the hiring zone list
Posted 1 month ago
2.0 - 6.0 years
3 - 7 Lacs
Gurugram
Work from Office
Role & responsibilities We are looking for a full-time Travel Consultant (Outbound Sales) for our Gurgaon office. As a Travel Consultant, you will be responsible for planning, organizing, and selling tour packages, both domestic and international, to seniors and other customers. You will develop new clients, provide quotes, and create itineraries. Your focus will be on customer satisfaction and maximizing sales. Qualifications Excellent verbal and written communication skills in English and Hindi. Extensive knowledge of domestic and international travel packages, cruises, flights, hotels, and travel insurance. Ability to provide quotations, create itineraries, and manage and follow up on bookings. Prior experience in sales and customer service. Must be able to work well in a team environment and be able to multitask. Bachelor's degree in Tourism or a related field preferred. Preferred candidate profile Someone who loves talking and doing sales Extrovert and Self Getter Hard core Team player Solution Oriented Travel Industry Background
Posted 1 month ago
1.0 - 6.0 years
2 - 5 Lacs
New Delhi, Gurugram
Work from Office
Hii all, Urgent hiring for US travel c.s ( voice process) Exp...min...2 yrs in US travel c.s Location:- Gurgaon salary upto:- 45 + incentives 5 Days working cab & meal provided Drop cv 9931176310
Posted 1 month ago
1.0 - 6.0 years
3 - 7 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Minimum 1-year experience in travel sales Need only an immediate joiner with Travel sales experience(PPC calls & US Hotel /Cruise/ Flight sales experience is required B2C Voice Sales Call Or WhatsApp Sneha @ 8448100705. Need only an immediate Joiner Required Candidate profile Interested? Call Sneha or WhatsApp @ 8448100705 Working:5 days Both Side Cab + Meal Salary upto-50k & Unlimited Incentives Fixed Saturday + Sunday off & Rotational Shift Gurgaon
Posted 1 month ago
1.0 - 6.0 years
2 - 5 Lacs
New Delhi, Gurugram
Work from Office
CUSTOMER SUPPORT ROLE FOR INTERNATIONAL VOICE PROCESS SHRUTII - 9958371382 TRAVEL/BANKING/TECHNICAL/TELECOM GRAD/UG/FRESHER/EXPERIENCE SALARY DEPENDING ON LAST TAKEHOME LOCATION - GURUGRAM WFO, 5 DAYS, 24*7 SHIFTS CAB+ INCENTIVES IMMEDIATE JOINERS
Posted 1 month ago
0.0 - 4.0 years
0 - 3 Lacs
Gurugram
Work from Office
Key Responsibilities: - Handle customer inquiries and resolve issues efficiently. - Provide accurate information about banking products and services. - Process transactions and maintain customer records. - Ensure compliance with banking regulations and policies. - Deliver excellent customer service and enhance customer satisfaction. - Build strong relationships with customers to understand their financial goals and offer tailored solutions that add value to their banking experience - Develop a deep understanding of our banking products and services to identify upselling opportunities based on customer needs and preferences Requirements: - Minimum Bachelor's degree/ Graduation must - Prior experience in customer service or banking is preferred. - Strong communication and interpersonal skills. - Ability to handle customer queries and complaints effectively. - Basic computer skills. -24*7 shift and Day shift for female employee -Travel Experience -GDS, Amadeus Benefits: - Transport facility (Odd hours) - Comprehensive training and development programs. - Opportunities for career growth and advancement and other employee benefits. - We provide comprehensive training on effective upselling techniques to help you maximize sales opportunities while ensuring customer satisfaction. Kindly mention my name HR Divya Grover on the top of your cv and come for face to face round of interview. Contact Details- 9817767116
Posted 1 month ago
14.0 - 20.0 years
12 - 16 Lacs
Bengaluru
Work from Office
Position: Sr Manager Airline Experience- Mandate Location: BLR Employment type: Permanent Job type: Full time Profile Summary: IGT Solutions is looking for a Sr Manager business operations in a Contact Centre services environment. The position is responsible for the overall leadership of the BPO operations providing strategic and tactical operational direction to the team in order to achieve desired business goals and to ensure customer delight through close interaction with the leadership . Primary Job Responsibilities: Liaison between Client and the company to build and maintain smooth operations delivery and expanding relationship with the client Manage all resources and operations on daily basis to ensure timeliness adherence to SLAs to the mutual satisfaction of the client and the company Responsible for opportunity identification Devise solutions and strategies for improving performance & critical metrics like AHT/CSAT/Quality Manage attrition and facilitate a people friendly environment Setting Targets for Performance for all levels (Assistant Managers, Team Leaders, Quality & Agents level) Designing and presenting all Performance Reviews to the client and the company Leadership Team Responsible for profitability of the project Responsible for organizing various processes related site calibrations to ensure stability and clarity on product among all/other sites Performance management of team members Fostering a business-oriented relationship through regular interactions and ongoing communication Providing frequent status reports on team performance including plans for improvement Ensuring people development and profit enhancement Provide statistical performance trends and plans of execution to maintain strong areas and build on opportunities Track and evaluate performance to identify gaps and implement corrective action when required Education and Essential Experience: Analytical aptitude, eye to detail and problem solving attitude Proven ability to build, manage and foster a team-oriented environment Have an ability to understand Staffing adherence and Schedule Adherence Proven ability to work creatively and analytically in a problem-solving environment Desire to work in service/Sales environment Excellent communication (written and verbal) and interpersonal skills Excellent leadership and management skills Client engagement and interface exposure a must Exposure to P&L management an added advantage Min. 2 Yrs. of experience in managerial role Personal Style Enablers: Ability to motivate and inspire teams Innovative and able to foresee market conditions Excellent people manager, open to direction and a collaborative work style and commitment to get the job done Persuasive with details and facts Confident, flexible with the ability to work in a fast paced and changing environment Show integrity in all aspects of the position by doing the right thing, taking responsibility and delivering on the promise. Extrovert with a blend of sales mind set It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job, without regard to age, gender, gender identity, sexual orientation, race, colour, religion, creed, national origin, disability, genetic information, veteran status, citizenship or marital status, and to maintain a non-discriminatory environment free from intimidation, harassment or bias based upon these grounds. Interested Candidate share the resume- 7042379178
Posted 1 month ago
2.0 - 3.0 years
3 - 5 Lacs
Chennai
Work from Office
Hiring Alert: Back Office Roles Travel Process Location: Chennai Company: Expedia (via CNX) Role: Back Office (Non-Voice / Travel Process) Salary: Up to 5.5 LPA Experience: Minimum 18 Months (Relevant Experience) Process: Expedia – International Travel Support Note: Max CTC 5.5 LPA
Posted 1 month ago
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