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1.0 - 6.0 years
4 - 5 Lacs
Chennai
Work from Office
Prior work in Travel/Ticketing/International Process preferred Must have hands-on experience in Amadeus (Manual) and/or Sabre Strong communication skills in English Comfortable with rotational shifts and night shifts Contact HR Reba: +918299310069
Posted 1 month ago
1.0 - 6.0 years
3 - 7 Lacs
Noida, New Delhi, Gurugram
Work from Office
Call/whats app HR 9706756724 We are hiring Travel Consultant in Bulk Min 1 year sales experience mandate Good comms must Location-Gurgaon/Delhi/Noida Salary upto 75K + Unlimited Incentives Required Candidate profile Call/whats app HR 9706756724 Call/whats app HR 9706756724
Posted 1 month ago
1.0 - 4.0 years
1 - 3 Lacs
Bengaluru
Work from Office
IGT-BPM Greetings from IGT Solutions!!! We are hiring for Blended Process ,Voice & Non voice. Contact Person: HR Kavya (6383602074) (10AM-3PM) Email ID-kaviya.ramesh@igtsolutions.com Carry a hard copy of your resume. Mention " HR KAVYA" on resume. Job Responsibility: Understands the various computer screens and how to utilize them effectively • Interfaces with customers, clients and vendors, and escalates areas of concern to the appropriated supervisory staff • Attends assigned training sessions for further improvement in client and customer satisfaction, client information and job performance • Adheres to all company and specific Contact Center policies and procedures • Completes any work as assigned by Management Knowledge, Skills and Other Abilities: Strong process orientation • High energy, High Integrity & Work Ethics • Strong interpersonal skills & ability to communicate effectively • Strong problem solving skills. Educational & Essential Experience: Bachelor's Degree or Undergraduate dropouts • 6 Months BPO or travel experience • Excellent Written and spoken communication, business technical writing • Computer Skills ability/experience using computer applications • Willing to work in a contact center environment with 24/7 rotational shifts (including night shifts) • Open to work in a blended environment(Voice &Chat/Email) Interview Rounds: • HR Round • Versant Test Round • Operations Round Interview Slot : 9-30 am to 4-30 pm (Monday-Friday) Location : 4th Floor,IGT solutions, MSR North Tower, MS Ramaiah North City, Manayata Tech Park, Nagawara, Bengaluru, Karnataka 560045 Name-Kavya Contact Number or Whats app-6383602074( Drop your resume for your interview slot) Reference-Kavya(Meet me at office)
Posted 1 month ago
0.0 - 5.0 years
0 - 3 Lacs
Thane, Goregaon, Mumbai (All Areas)
Work from Office
Hiring for Multiple Processes– Immediate Joiners! Openings in Travel, Customer Service, Chat, Healthcare, Banking,collection.HSC/Grads, Freshers/Experienced welcome. Good English needed. Salary up to 42K + perks. Mumbai/Thane/Navi Mumbai. Apply now!
Posted 1 month ago
2.0 - 7.0 years
4 - 9 Lacs
Noida, New Delhi, Gurugram
Work from Office
travel sales agents voice process (PPC/ META ) Exp - 2 years salary - 75k +incentives Location - delhi / gurgaon / noida 5 days working / night shift immedaite joiner only send me your cv on whatsapp - 8512850830
Posted 1 month ago
2.0 - 7.0 years
4 - 8 Lacs
Gurugram
Work from Office
Manage team performance Provide effective coaching and constructive feedback to subordinates Take customer service and escalation when needed Holds team huddle/coaching session/goal-setting/one on one as needed/required Handles escalated requests and researches answers posted by associates to ensure customer satisfaction Reviews and analyzes performance data, creates action plans and monitors execution to ensure goals are met Holds regular check-in meetings with the client to keep them informed of the trends, changes and development within the team Facilitates learning sessions to enhance associate technical and communication skills Performs administrative tasks such as sending daily capacity reports, daily/weekly performance dashboards and other ad hoc tasks ' Qualifications College Degree At least 2 years work experience in Travel Process Job Location
Posted 1 month ago
2.0 - 7.0 years
5 - 8 Lacs
Mumbai, Pune
Work from Office
Leading BPO in Kolkata ,Pune, Mumbai, Bangalore Hiring For Team Leader/Assistant Manager International Voice Process CTC UPTO 7.5 LPA Require min 1 Year as Team Leader Experience in International BPO in VOICE PROCESS Strong in Operations Matrices like Attrition, Shrinkage, CSAT Shifts 24*7 Call 8467054123 or mail CV at simmi@hiresquad.in The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability Description Essential Functions/Core Responsibilities • Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements • Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly • Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment • Ensure service delivered to our customers meets contractual Key Performance Indicator (KPIs) and financial expectations • Communicate expectations to employees and provide timely updates • Provide subject matter expertise in handling escalated customer calls as needed • Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities • Stay current on internal work processes, policies and procedures. Attend required manager development training Preferred candidate profile Must be Working as Team Leader in International BPO Must have Good Communication Skills Experience in Voice Process Perks and benefits Good Incentives Interested candidates can call at 8467054123 or mail their cv at simmi@hiresquad.in
Posted 1 month ago
2.0 - 7.0 years
4 - 6 Lacs
Gurugram
Work from Office
We are Looking for US Travel sales Experienced Candidates Candidate should hold minimum 2 years of experience in US Travel sales Salary upto 55,000/- Call @8174083320 for more info ! __ Rgds. HR Perks and benefits Unlimited Incentives Cab & Meals 5 working days
Posted 1 month ago
0.0 - 5.0 years
3 - 8 Lacs
Noida, Gurugram
Work from Office
HIRING FOR US AND UK BRANDS (CAPTIVE) NEED EXCELLENT COMMUNICATION SKILLS UG/GRAD WITH EXPERIENCE AND FRESHERS ELIGIBLE SALARY UPTO 8.5LPA (LUCRATIVE INCENTIVES) NO CAP ON INCENTIVES 5 DAYS WORKING/2 DAYS OFF LOC:-GURGAON/NOIDA Mob:RASHISH 8800490529
Posted 1 month ago
0.0 - 5.0 years
3 - 5 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for Aviation - Int Voice Process (CAPTIVE UNIT) Fresher - 30800 (INCLUDED VARIABLE) Exp - 44000 (INCLUDED VARIABLE) Lucrative Incentives Gurugram Location | Both side cabs 24\7 Shifts Staff Travel Benefits WhatsApp Abhay 7678331542 to Apply Required Candidate profile Excellent Communication req Freshers are welcome Any industry experience will do ( BPO Preferred ) Any Age Any Education Any Location within Delhi NCR Immediate Joiner Required
Posted 1 month ago
1.0 - 6.0 years
4 - 4 Lacs
Gurugram, Delhi / NCR
Work from Office
Handle inbound customer calls related to travel queries. Assist customers with bookings, cancellations, and travel support. Provide timely resolutions and maintain high customer satisfaction. Salary: 32,000 in-hand Call /WhatsApp Viraj@ 8294897343 Required Candidate profile UG & Above Must have at least 1 year of experience in customer service (any domain). Strong spoken English skills. Willingness to work in rotational shifts. Location: Gurgaon Both-side cab provided
Posted 1 month ago
0.0 - 3.0 years
1 - 3 Lacs
Coimbatore
Work from Office
Responsibilities: * Manage travel processes from booking to execution * Provide exceptional customer service throughout journey * Sell travel packages worldwide via phone/email * Book international tickets with airlines & hotels
Posted 1 month ago
1.0 - 3.0 years
4 - 6 Lacs
Noida, Dehradun, Hyderabad
Work from Office
Need Bilingual , Spanish , English ,Travel Sales Agent Process - PPC / Meta Calls , Cruise Booking Salary - 65k Night shift 5 Days working Work location - Noida , Gurgaon ,Delhi Should have min 1 to2 years of experience Call -9310802205 Hr Shabana
Posted 1 month ago
1.0 - 6.0 years
1 - 4 Lacs
Noida
Work from Office
Hiring For Customer Service And Travel Process - We are hiring Travel Agents for a leading Airline Process ! If you have a passion for travel, excellent communication skills, and experience in customer support this is the perfect opportunity for you to work with a premium airline account. Roles & Responsibilities: Assist customers with flight bookings, cancellations, rescheduling, and queries. Handle inbound/outbound calls and email support for airline-related concerns. Resolve customer issues related to ticketing, baggage, web check-in, refunds, etc. Provide accurate and timely information to ensure customer satisfaction. Work in rotational shifts with rotational week-offs. Candidate Requirements: Minimum 6 months of experience in a BPO / travel process (Airline or Travel domain preferred). Good verbal and written communication skills. Comfortable with rotational shifts. Both graduates and undergraduates can apply. Basic knowledge of travel/ticketing platforms (Amadeus/Galileo/Sabre) is a plus. Perks & Benefits: Competitive salary 5 days working One side cab facility Exposure to a premium airline account and global clientele Career growth opportunities in the travel & aviation domain 24*7 Shift How to Apply: Interested candidates can apply directly through Naukri or share their resume at ( milki.bisht@nlbtech.in ) 9151206474 Note: Immediate joiners or candidates with a short notice period will be preferred.
Posted 1 month ago
1.0 - 4.0 years
3 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year exp in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 4.0 years
3 - 5 Lacs
Noida, New Delhi, Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG wit Min 1 Year International BPO Experience 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working, Blended Process 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries : Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 5.0 years
2 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support. Key Highlights: 1: Graduate/UG with min 1 year experience in International BPO 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 1 month ago
1.0 - 6.0 years
1 - 3 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
We are hiring for:- Travel Customer Service :- Salary Upto 45k CTC(including PF) +CAB Minimum 1 Year of experience in US Flight Must know Amadeus and GDS Excellent Communication Location:- Delhi Directly Call or Watsapp HR Srishti: 9501523637
Posted 1 month ago
1.0 - 3.0 years
4 - 7 Lacs
New Delhi, Gurugram
Work from Office
Hiring For US / UK Travel BPO With Meta / PPC Call Experience Cruise/ Flight Sales Experience must Fluent English communication Open For immediate joining and rotational shift must "No other Process Experience can apply Call Shristi 7838882457 Required Candidate profile Below Mentioned Current profile and Salary Brackets QA Salary - upto 45 k CS/ Retention - 30 to 45 k Sales - 40 to 65 k ( PPC/Meta/ Cruise) SEO - 30 k * Fresher (For Sales Only) Salary Upto 25 k Perks and benefits Both side transport Meal incentive
Posted 1 month ago
1.0 - 6.0 years
3 - 6 Lacs
Noida, New Delhi, Gurugram
Work from Office
TOP MNC at Gurgaon is hiring for International Voice Process_ 160 Active positions. SALARY: 25K In hand to 40K In hand + Both side cabs & Unlimited incentives Any Graduates or Undergraduates can apply Looking for candidates with excellent communication skills Minimum 1 year of customer support experience is mandatory. Job Location: Gurgaon, DLF Phase 3 CONTACT IMMEDIATELY SeniorHR Ranjan - 8586942554 ( Call & WhatsApp ur Resume) Email: ranjansahakne3@gmail.com NO CHARGES : TOUCH CONSULTANTS
Posted 1 month ago
1.0 - 6.0 years
4 - 8 Lacs
Noida, New Delhi, Gurugram
Work from Office
Minimum 1 Year Exp In Cruise Sales || US Process Voice Process || Excellent Communication skills Salary up to 70k 5 Days Working Call Or drop your cv 08864946771 Ramya Required Candidate profile US Process Exp Only Immediate Joiner No Freshers
Posted 1 month ago
0.0 - 5.0 years
1 - 6 Lacs
Mumbai, Thane, Navi Mumbai
Work from Office
Opening for MNC's Company 24/7 RO 2 RO Wkoff Location- Thane, Navi Mumbai, Mumbai HSC-Graduate fresher and Exp both will do Salary :- Upto 40k Interested Candidates Contact via (sakshi@careerguideline.com) or WhatsApp ( 8976570074 )
Posted 1 month ago
1.0 - 2.0 years
3 - 4 Lacs
New Delhi, Gurugram
Work from Office
We are hiring for International Travel Customer Service Voice Process. grad or under grad with min 6 months of travel exp can apply. salary: upto 50k inhand. 5 days a week working. call or WhatsApp: HR Nainy: 9354475254 Perks and benefits both side cab
Posted 1 month ago
5.0 - 10.0 years
5 - 10 Lacs
Visakhapatnam
Work from Office
Assistant Manager Corporate Travel | Vizag | 5+ Years Location : Vizag Shifts : Rotational (6 days working, work from office) Experience : 5+ Years in Corporate Travel Management Summary Are you a seasoned travel industry professional with a flair for training and stakeholder management? We are looking for a Assistant Manager - Corporate Travel with strong expertise in corporate travel processes, GDS systems, and people development. This role offers an exciting opportunity to work with a dynamic team and contribute to a fast-paced, process-driven environment. Location Vizag Work from Office (6 Days a Week, Rotational Shifts) Your Future Employer Join a global leader in corporate travel services with a reputation for operational excellence, employee growth, and continuous innovation. Work in a dynamic environment focused on developing world-class training programs. Responsibilities Training & Induction : Deliver new hire training across domain, communication, soft skills, and travel induction. People Management : Identify Early Warning Signals (EWS), deliver feedback, and create a coaching-driven work culture. Hiring : Recruit suitable candidates as per client communication and process requirements. Training Performance : Ensure throughput, certification, and early production KPIs are met. Daily Reviews & Reporting : Conduct daily training performance reviews and ensure timely and accurate reporting to stakeholders and clients. Content Development : Conduct Training Needs Identification (TNI) and update pre-process training plans accordingly. Knowledge Management : Lead floor-level initiatives such as monthly checks, refresher sessions, etc. Stakeholder Management : Collaborate effectively with internal teams and external clients. TNI-Based Coaching : Create individualized improvement plans and interventions like coaching, classroom sessions, and briefings. Requirements Education : Undergraduate/Graduate Experience : 3+ years in the corporate travel industry 2+ years in a training function Skillset : In-depth understanding of GDS systems (GDS certifications are a plus) Airline process and corporate travel domain knowledge Proficient in MS Office tools Strong verbal and written communication Bilingual (English and German preferred) Work Readiness : Comfortable with 24x7 shifts (rotational) Open to non-weekend offs Travel ready Whats in it for you? Work with a market leader in corporate travel and training. Opportunity to manage end-to-end training programs and influence business outcomes. Exposure to global stakeholders and cross-functional collaboration. Platform to innovate and implement impactful training solutions. Reach Us If you feel this opportunity aligns with your career progression plans, please feel free to reach out with your updated profile at stuti.bhandari@crescendogroup.in Disclaimer Crescendo Global specializes in Senior to C-level niche recruitment. We are passionate about empowering job seekers and employers with an engaging and memorable job search and leadership hiring experience. Crescendo Global does not discriminate on the basis of race, religion, color, origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Scam Alert Scammers can misuse Crescendo Globals name for fake job offers. We never ask for money, purchases, or system upgrades. Verify all opportunities at www.crescendo-global.com and report fraud immediately. Stay alert! Note We receive a large volume of applications daily, so it may be difficult to respond to every candidate individually. If you do not hear back from us within a week, please assume your profile has not been shortlisted. Your patience is highly appreciated. Profile Keywords Corporate Travel | GDS | Travel Training | Airline Process | Travel Management | Training Manager | Travel Induction | Stakeholder Management | Travel Domain Trainer | Travel BPO | Travel Operations | Travel Process Trainer | Communication Skills | Coaching & Feedback | Vizag Jobs
Posted 1 month ago
1.0 - 2.0 years
3 - 4 Lacs
New Delhi, Gurugram
Work from Office
We are hiring for International Travel Customer Service Voice Process. grad or under grad with min 6 months of travel exp can apply. salary: upto 50k inhand. 5 days a week working. call or WhatsApp: HR Riya: 9220492616 Perks and benefits both side cab
Posted 1 month ago
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