Travel Consultant

Job Description

About BookMyTourNow: BookMyTourNow is a dynamic and rapidly growing travel agency dedicated to crafting personalized and unforgettable travel experiences. We are passionate about travel and committed to providing exceptional customer service. We foster a collaborative and innovative work environment where employees are empowered to thrive. We leverage cutting-edge technology to ensure seamless and memorable travel experiences for our clients. About the Role: As a Fresher Travel Consultant at BookMyTourNow, you will play a key role in assisting clients with their travel arrangements. This involves directly engaging with interested customers, understanding their travel needs, crafting personalized itineraries, providing quotes, and ultimately converting leads into sales. You will gain valuable experience in a fast-paced and dynamic environment, learning the intricacies of the travel industry and developing essential customer service skills. This position offers an excellent opportunity for individuals passionate about travel and eager to launch their career in the tourism sector. Responsibilities:· Customer Interaction: o Respond to customer inquiries via phone, email, and chat, providing accurate and timely information. o Understand customer needs and preferences to recommend suitable travel packages and destinations. o Build rapport with customers and provide exceptional customer service. · Travel Planning: o Research and book flights, accommodations, transportation, and other travel-related services. o Create customized travel itineraries based on customer requirements. o Provide customers with detailed information about destinations, travel advisories, and visa requirements. o Ensure all bookings are accurate and confirmed. · Sales and Promotion: o Promote travel packages and special offers to customers. o Achieve sales targets and contribute to team goals. · Administrative Tasks: o Maintain accurate records of customer interactions and bookings. o Process payments and issue invoices. o Stay up-to-date on travel industry trends and regulations. · Learning and Development: o Participate in training programs and workshops to enhance product knowledge and skills. o Learn to use travel booking systems and other relevant software. o Stay informed about new destinations, travel products, and industry best practices. Qualifications: · Passion for travel and customer service. · Excellent communication and interpersonal skills. · Strong organizational and time-management skills. · Ability to work independently and as part of a team. · Proficiency in basic computer skills (Microsoft Office Suite). · Willingness to learn and adapt to new technologies and processes. · A diploma or degree in Tourism/Travel & Tourism or any related field is a plus but not mandatory. Benefits: · You will receive a competitive salary. · You will gain valuable knowledge of the travel industry. · You will be eligible for sales incentives and bonuses. · Significant opportunities for professional growth exist within the organization. Job Types: Full-time, Permanent Schedule: Rotational shift Ability to commute/relocate: Gurugram, Haryana: Reliably commute or planning to relocate before starting work (Preferred) Language: English (Preferred) Shift availability: Night Shift (Preferred) Day Shift (Preferred) Work Location: In person