Travel Consultant

Experience

0-2 years

Brief Description

Travel Consultant

Skills

• Customer-centric mindset with strong communication skills
• Sales and Negotiation abilities
• Business development orientation
• Basic knowledge of the tourism and travel industry
• Strong problem-solving and result-driven approach
• Team collaboration and coordination
• Time management and organisational skills
• Any Graduate / Post Graduate can apply

Responsibilities

• Suggest and customise travel options that match customer preferences and requirements
• Build and nurture strong relationships with existing customers for repeat business
• Execute sales strategies effectively to maximise customer acquisition and satisfaction
• Provide exceptional customer service to ensure loyalty and long-term retention
• Identify potential customers and design strategies to attract new travellers
• Support initiatives to expand the customer base and strengthen market presence
• Collaborate with Marketing and Operations teams to deliver smooth travel experiences
• Ensure timely communication and coordination for the successful execution of bookings and projects
• Prepare and share regular reports with the reporting manager on performance
• Analyse customer and sales data to recommend improvements in strategies
• Share detailed information with travellers, including itineraries, brochures, guides, and maps
• Ensure guests are well-informed, supported, and satisfied throughout their travel journey