Avian Experiences Pvt. Ltd.

Experience 0-2 years Brief Description We are looking for a motivated and customer-focused Travel Consultant to join our team. The ideal candidate will have 02 years of experience in the travel industry, along with strong sales and customer service skills. In this role, you will be responsible for understanding traveller needs, suggesting suitable travel options, and ensuring every customer has a seamless and satisfying booking experience. Skills Customer-centric mindset with strong communication skills Sales and Negotiation abilities Business development orientation Basic knowledge of the tourism and travel industry Strong problem-solving and result-driven approach Team collaboration and coordination Time management and organisational skills Any Graduate / Post Graduate can apply Responsibilities Suggest and customise travel options that match customer preferences and requirements Build and nurture strong relationships with existing customers for repeat business Execute sales strategies effectively to maximise customer acquisition and satisfaction Provide exceptional customer service to ensure loyalty and long-term retention Identify potential customers and design strategies to attract new travellers Support initiatives to expand the customer base and strengthen market presence Collaborate with Marketing and Operations teams to deliver smooth travel experiences Ensure timely communication and coordination for the successful execution of bookings and projects Prepare and share regular reports with the reporting manager on performance Analyse customer and sales data to recommend improvements in strategies Share detailed information with travellers, including itineraries, brochures, guides, and maps Ensure guests are well-informed, supported, and satisfied throughout their travel journey