Transport Officer

Role Overview: At Citi, we are currently seeking a high-caliber professional to join our team as an Officer, Transport Officer Hybrid (Internal Job Title: Ops Sup Analyst 1 - C09) based in Gurgaon, India. As a Transport operations officer, your primary responsibility will be to oversee and optimize employee transportation services, ensuring compliance with safety regulations, cost efficiency, and seamless operations. Additionally, you will be involved in coordinating transport schedules, managing vendor relationships, and implementing technology-driven solutions to enhance service quality. You will also oversee activities related to Global Hospitality Services (GHS), which includes cafeteria and pantry services, Managed Print Services, archiving, mail, and distribution operations for the location. Key Responsibilities: - Deliver high-quality, prompt, and courteous Transport Management services in support of Citi employees" needs while working in a safe environment. - Manage roster, trip review, tracking, and supervision for transport operations. - Ensure smooth coordination of transport supervisors & vendors operations team and responsible for timely pickups and drops. - Oversee fleet management, including vehicle allocation, maintenance schedules, and compliance with safety regulations. - Plan and implement efficient transport routes to minimize delays and enhance employee convenience. - Liaise with transport service providers, manage ground operations, and ensure service quality. - Ensure adherence to local transport laws, safety protocols, and company policies. - Utilize GPS tracking, AI-driven monitoring systems, and dashcams for enhanced safety and efficiency. - Address transport-related concerns, maintain communication channels, and ensure a smooth commuting experience for employees. - Monitor expenses, optimize fuel consumption, and implement cost-saving strategies. - Maintain transport logs, analyze performance metrics, and prepare reports for management review. - Ensure timely responses to employee grievances or requests raised from time to time. Qualifications Required: - Bachelors/University degree - At least 3 years of experience in transport operations, fleet management, or logistics. - Strong understanding of transport regulations, safety standards, and compliance requirements in India. - Proficiency in Transport Management Software, GPS tracking systems, and AI-driven monitoring tools. - Excellent communication and skills for vendor management and employee coordination. - Ability to analyze data, optimize routes, and implement efficiency-driven solutions. - Experience in employee transport services or corporate fleet management. - Knowledge of sustainability practices, including electric vehicle (EV) integration. - Strategic mindset with a focus on continuous improvement and operational efficiency. - Detail-oriented, proactive, and ability to deliver under different scenarios. - High integrity and commitment to confidentiality. Apply for this role at Citi today to take the next step in your career.,