Job
Description
As an Officer, Transport Officer Hybrid at Citi, your role will involve overseeing and optimizing employee transportation services, ensuring compliance with safety regulations, cost efficiency, and seamless operations. Your responsibilities will include coordinating transport schedules, managing vendor relationships, implementing technology-driven solutions, and overseeing activities related to Global Hospitality Services (GHS) at the location. You are expected to deliver high-quality transport management services, ensure smooth coordination with transport vendors, oversee fleet management, optimize transport routes, and ensure compliance with local transport laws and safety protocols. Additionally, you will be responsible for employee engagement, cost control, reporting, and documentation related to transport operations. Key Responsibilities: - Deliver high-quality, prompt, and courteous Transport Management services - Roster Management, Trip review, Tracking, and Supervision - Ensure smooth coordination with transport supervisors, vendors, and Transport Manager - Fleet Management including vehicle allocation, maintenance, and compliance checks - Route Optimization for efficient transport routes - Vendor Coordination for ground operations and service quality - Compliance & Safety adherence to local transport laws and safety protocols - Technology Integration using GPS tracking, AI-driven monitoring systems, and dashcams - Employee Engagement to address concerns and ensure a smooth commuting experience - Cost Control through monitoring expenses and implementing cost-saving strategies - Reporting & Documentation by maintaining transport logs, analyzing performance metrics, and preparing reports - Ensure timely responses to employee grievances or requests - Revert to transport user/vendor/stakeholder mails within defined TAT Qualifications Required: - Bachelor's/University degree - Minimum 3 years of experience in transport operations, fleet management, or logistics - Strong understanding of transport regulations, safety standards, and compliance requirements in India - Proficiency in Transport Management Software, GPS tracking systems, and AI-driven monitoring tools - Excellent communication and skills for vendor management and employee coordination - Experience in employee transport services or corporate fleet management - Knowledge of sustainability practices, including electric vehicle (EV) integration - Strategic mindset with a focus on continuous improvement and operational efficiency - Detail-oriented, proactive, and ability to deliver under different scenarios - High integrity and commitment to confidentiality Take the next step in your career by applying for this role at Citi today.,
