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Capgemini
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Transition Solution Expert

Transition Solution Expert

Capgemini

9 - 12 years

13 - 23 Lacs

hyderabad pune bengaluru

Posted:8 hours ago| Platform:

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Skills Required

transition solution design itsm bid support

Work Mode

Hybrid

Job Type

Full Time

Job Description

Key Responsibilities:

1. Solution Design & Architecture:

Develop comprehensive transition solutions, covering governance, timelines, resources, knowledge transfer, risk management, and service continuity.
Tailor transition models based on client needs (e.g., AMS/AD, infrastructure).
Conduct a comprehensive application portfolio assessment: categorize applications to derive transition solution.

2. Bid Support & Proposal Development:

Support pre-sales and bid teams by contributing to RFPs, RFIs, and client presentations with transition-related inputs.
Define transition scope, effort estimation, timelines, team structures, and success criteria.

3. Client Engagement:

Interface with clients to understand current-state operations and design future-state transition approaches that are achievable, cost-effective, and compliant.
Participate in client workshops, due diligence, and solution defense.

4. Governance Model Definition:

Define a transition governance structure including steering committees, escalation paths, status reporting, and stakeholder engagement plans.
Identify SLAs/KPIs and ensure alignment with operational and contractual objectives.

5. Risk Management & Mitigation Planning:

Identify potential transition risks (knowledge gaps, change resistance, IP concerns, tool incompatibility) and propose mitigation strategies.
Develop a comprehensive transition risk register.

6. Resource & Financial Planning:

Estimate transition budgets, resource requirements (onshore/offshore), and schedule.
Define ramp-up strategies for teams during transition.

7. Knowledge Transfer & Operational Readiness Planning:

Design frameworks for effective knowledge capture, validation, and operational handover.
Ensure readiness assessments are embedded in the solution approach.

8. Reusable Frameworks & Best Practices:

Contribute to the creation and improvement of standardized transition playbooks, templates, and toolkits.
Stay current with industry best practices and incorporate them into solutions.

9. Collaboration with Delivery & Transformation Teams:

Work closely with delivery, transformation, IT, and service management teams to ensure proposed solutions are realistic and executable.
Ensure alignment between solution design and delivery execution.

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Qualifications:

Bachelors degree in IT, Business, Engineering, or related field; MBA or Masters preferred.
Strong understanding of IT service management (ITSM), outsourcing models, and application/infrastructure landscapes.
Proven track record in designing and winning transition solutions in large deals.
Excellent stakeholder engagement, communication, and presentation skills.
Familiarity with frameworks like ITIL & PMP

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Preferred Skills:

Experience working in global delivery models (onshore/offshore).
Exposure to AMS/AD, managed services transitions.
Ability to work under pressure and deliver to aggressive timelines in bid environments.
Effective communication and drive the teams independently.

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