Training Manager

Job Overview:

Key Responsibilities:

1. Training Program Development:

• Design and develop comprehensive training programs that address the needs of employees at different levels.
• Create training materials, manuals, and other documentation required for effective training delivery.
• Incorporate various training methods (e.g., workshops, e-learning, on-the-job training) to accommodate different learning styles.

2. Training Delivery:

• Conduct training sessions for new hires and existing employees.
• Coordinate with subject matter experts to deliver specialized training.

3. Needs Assessment:

• Collaborate with department heads to identify training needs and skill gaps.
• Conduct regular assessments to determine the effectiveness of current training programs.
• Develop and implement strategies to address identified training needs.

4. Evaluation and Reporting:

• Monitor and evaluate the effectiveness of training programs through assessments, surveys, and feedback.
• Analyze training data and generate reports to measure training outcomes and impact on performance.
• Make data-driven recommendations for continuous improvement of training programs.

5. Team Management:

• Lead and mentor a team of Process Trainers
• Provide guidance and support to ensure the team's professional growth and development.
• Manage the training department's budget and resources effectively.

6. Compliance and Standards:

• Ensure all training programs comply with industry standards and regulatory requirements.
• Maintain up-to-date knowledge of best practices in training and development within the industry.
• Implement quality assurance measures to maintain high training standards.

Qualifications:

• Bachelor's degree in Human Resources, Education, Business Administration, or a related field.
• Minimum of 5 years of experience in training and development, preferably within a similar environment.
• Proven experience in designing and implementing effective training programs.
• Strong leadership and team management skills.
• Excellent communication and presentation skills.
• Ability to analyze data and generate actionable insights.

Key Competencies:

• Strategic Thinking: Ability to align training initiatives with business goals.
• Problem-Solving: Skilled in identifying issues and developing effective solutions.
• Adaptability: Flexible in adapting to changing business needs and learning environments.
• Interpersonal Skills: Ability to build relationships and work collaboratively with various stakeholders.
• Detail-Oriented: Attention to detail in planning, executing, and evaluating training programs.

  Role & responsibilities