Posted:23 hours ago|
Platform:
Work from Office
Full Time
Job Overview: The Manager Training is responsible for overseeing the training and development programs for employees the company. This role involves designing, implementing, and evaluating training programs to enhance employee performance and support the company's operational goals. The Manager Training works closely with various departments to identify training needs and ensure that all training initiatives align with the company's objectives. Key Responsibilities: Training Program Development: Design and develop comprehensive training programs that address the needs of employees at different levels. Create training materials, manuals, and other documentation required for effective training delivery. Incorporate various training methods (e.g., workshops, e-learning, on-the-job training) to accommodate different learning styles. Training Delivery: Conduct training sessions for new hires and existing employees. Coordinate with subject matter experts to deliver specialized training. Needs Assessment: Collaborate with department heads to identify training needs and skill gaps. Conduct regular assessments to determine the effectiveness of current training programs. Develop and implement strategies to address identified training needs. Evaluation and Reporting: Monitor and evaluate the effectiveness of training programs through assessments, surveys, and feedback. Analyze training data and generate reports to measure training outcomes and impact on performance. Make data-driven recommendations for continuous improvement of training programs. Team Management: Lead and mentor a team of Process Trainers Provide guidance and support to ensure the team's professional growth and development. Manage the training department's budget and resources effectively. Compliance and Standards: Ensure all training programs comply with industry standards and regulatory requirements. Maintain up-to-date knowledge of best practices in training and development within the industry. Implement quality assurance measures to maintain high training standards. Qualifications: Bachelor's degree in Human Resources, Education, Business Administration, or a related field. Minimum of 5 years of experience in training and development, preferably within a similar environment. Proven experience in designing and implementing effective training programs. Strong leadership and team management skills. Excellent communication and presentation skills. Ability to analyze data and generate actionable insights. Key Competencies: Strategic Thinking: Ability to align training initiatives with business goals. Problem-Solving: Skilled in identifying issues and developing effective solutions. Adaptability: Flexible in adapting to changing business needs and learning environments. Interpersonal Skills: Ability to build relationships and work collaboratively with various stakeholders. Detail-Oriented: Attention to detail in planning, executing, and evaluating training programs. Role & responsibilities
Mpokket Financial Services
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