Training Manager -Kharadi -BPO -Outbound

5 - 9 years

6.0 - 8.0 Lacs P.A.

Pune

Posted:2 months ago| Platform: Naukri logo

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Skills Required

Escalation ManagementComplaint ManagementTraining And DevelopmentTNATNIOutbound Sales

Work Mode

Work from Office

Job Type

Full Time

Job Description

Position: Training Manager (Domestic BPO Background Mandatory) Location: Pune Kharadi Experiences: 1-2 years as Training Manager on Paper from Bpo / Kpo Background mandatory Certification: Six sigma mandatory Salary (Depending on the round of interview) A Training Manager is responsible for developing and implementing training programmes that meet the requirements of an organisation. The training manager works closely with other departments to identify training needs and develop effective training programmes that improve employee performance and support the strategic goals of the organisation. Role and Responsibility: Developing and implementing training programmes that align with the strategic goals and objectives of the organisation Collaborating with department managers to identify training needs and developing customised training programmes that address the unique needs of each department Delivering training programmes to employees using a variety of methods, including classroom instruction, e-learning and on-the-job training Evaluating the effectiveness of training programmes using a variety of methods including surveys, assessments, and feedback from employees and managers Using data and feedback to continuously improve training programmes and making recommendations for changes and improvements Managing a team of trainers and providing coaching and feedback to ensure the effective delivery of training programme Working closely with the human resources management team to ensure that training programmes align with the overall human resources strategy and goals Maintaining up-to-date knowledge of best practices in training and development and making recommendations for changes to training programmes as required Interested candidate can apply : raksha.more@conneqtcorp.com

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