Job
Description
Key Responsibilities Mobilization & Batch Readiness: Actively lead community outreach and awareness programs to attract and mobilize potential candidates for the Retail Trainee Associate course. Conduct engaging informational sessions and workshops in collaboration with local community leaders, schools, colleges, and government bodies in Rajnandgaon and surrounding areas. Build strong relationships with local employers in the retail sector to understand their staffing needs and promote our program. This includes: Grocery stores and supermarkets: From large chain outlets to local kirana shops. Apparel and fashion boutiques: Both independent stores and established brand showrooms. Electronics and mobile stores: Serving diverse consumer needs. Department stores: Offering a wide variety of products. Specialty retail stores: Like footwear, jewelry, and gift shops. Franchise outlets: Such as popular quick-service restaurants or other retail chains. Provide initial counseling to prospective trainees, clearly explaining the course curriculum, potential career paths, and the benefits of our skill development program. Address questions, guide applicants through the enrollment process, and work diligently to achieve target batch sizes. Maintain accurate records of all mobilization activities. Training & Instruction: Deliver comprehensive and hands-on training sessions covering the fundamentals of retail, including: Customer service principles and effective communication. Basic product knowledge and merchandising techniques. Introduction to sales techniques. Understanding POS systems and basic billing. Stock management and store cleanliness. Handling customer interactions professionally. Develop and update engaging training modules, lesson plans, presentations, and practical exercises, ensuring alignment with industry standards and our curriculum. Facilitate role-playing and practical exercises to give trainees real-world exposure. Assess trainee progress through regular evaluations, quizzes, and practical tests, providing constructive feedback. Ensure a safe and positive learning environment for all participants. Stay informed about current trends and best practices in the retail industry. Mentorship & Placement Support: Offer guidance and mentorship to trainees, fostering a positive learning attitude and encouraging continuous skill development. Help prepare trainees for industry placements by conducting mock interviews, resume writing workshops, and sessions on professional etiquette. Collaborate closely with our placement team to facilitate successful job placements for certified trainees with local retail employers. Qualifications Educational Background: Diploma or Degree in Retail Management, Business Administration, or a related field. Retail Experience: Minimum of 2 years of hands-on experience in a retail sales or operations role. Training Experience: Proven experience in conducting training sessions or teaching, ideally in a vocational training or skill development environment. Communication Skills: Excellent verbal and written communication skills in Hindi and local dialects (e.g., Chhattisgarhi) are essential. Must be able to explain retail concepts clearly and engagingly to diverse groups. Counseling & Interpersonal Skills: Strong interpersonal skills to effectively engage with potential trainees, build rapport, and guide them through their learning journey. Soft Skills: Highly organized, proactive, possess a strong problem-solving attitude, and capable of working both independently and as part of a team. Mobility: Willingness to travel locally within Rajnandgaon and surrounding areas for mobilization activities. Job Type: Full-time Pay: From ₹15,000.00 per month Schedule: Day shift Language: English (Preferred) Shift availability: Day Shift (Preferred) Work Location: In person Application Deadline: 25/06/2025 Expected Start Date: 01/07/2025
