Trainer & Quality Analyst

3 - 6 years

6 - 7 Lacs

Posted:11 hours ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Responsibilities:

  • Conduct induction, product & refresher training for telesales teams.
  • Identify skill gaps and deliver coaching to improve sales performance.
  • Monitor and audit calls to ensure quality, compliance, and process adherence.
  • Share feedback and quality reports with Team Leaders for improvement.
  • Develop training content and assessments aligned with business needs.

Skills Required:

  • Excellent communication & presentation skills
  • Strong knowledge of health insurance telesales & compliance

: Shreya - 7389003708

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Bwise Solutions

Information Technology

San Francisco

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