Trainer for Soft Skill and Call Etiquette

As a Trainer for Soft Skills and Call Etiquette at Credque, you will play a crucial role in designing and delivering training programs to enhance the soft skills and call etiquette of our staff. Your responsibilities will include conducting training sessions, creating training materials, evaluating trainee performance, and updating training programs based on feedback and industry best practices. Key Responsibilities: - Designing and delivering training programs focused on improving soft skills and call etiquette - Conducting training sessions to enhance communication and interpersonal skills - Creating engaging training materials to support learning objectives - Evaluating trainee performance and providing constructive feedback - Updating training programs based on feedback and industry best practices Qualifications: - Strong communication and interpersonal skills, with a focus on verbal and written communication - Experience in training delivery, developing training materials, and evaluating training outcomes - Proficiency in soft skills training, including emotional intelligence, conflict resolution, and customer service excellence - Knowledge of call etiquette, including phone handling techniques, active listening, and effective questioning strategies - Ability to adapt training methods to diverse learning styles and needs - Proficiency in using training tools and technology for interactive sessions - Experience in the financial services or loan industry is a plus - Bachelor's degree in Education, Communication, Business Administration, or a related field Join Credque and be part of a team dedicated to empowering sales teams and streamlining operations for loan service providers nationwide. Your contribution will help businesses optimize their sales processes and enhance productivity, making loan services more effective and efficient. Explore moonlighting opportunities for experienced trainers with us.,