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1.0 - 3.0 years
1 - 2 Lacs
bengaluru
Work from Office
Handle customer service, renewals and upselling for Shaadi.com members. Make outbound calls, explain membership benefits, assist customers, resolve queries, and drive conversions. Maintain CRM records and meet monthly targets. HR Connect-99519 58438 Required Candidate profile Experienced in customer service or telesales with strong communication in English and regional language. Skilled in renewals, upselling, follow-ups, and customer handling. Target-driven and customer
Posted 4 weeks ago
0.0 - 3.0 years
1 - 2 Lacs
salem
Work from Office
Role & responsibilities Administrative Responsibilities: Office Coordination - Manage day-to-day office operations, scheduling, and internal communication Documentation - Maintain records of calls, client data, invoices, and correspondence Data Entry - Update CRM systems, spreadsheets, and databases with accurate information Email Handling - Draft, send, and respond to professional emails Reporting - Prepare daily/weekly reports on calls, leads, and office activities Inventory Support -Monitor and request office supplies or equipment as needed Tele calling Responsibilities: Outbound Calling - Contact potential or existing clients for orders, follow-ups, or feedback Inbound Call Handling - An...
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a Trainer for Soft Skills and Call Etiquette at Credque, you will play a crucial role in designing and delivering training programs to enhance the soft skills and call etiquette of our staff. Your responsibilities will include conducting training sessions, creating training materials, evaluating trainee performance, and updating training programs based on feedback and industry best practices. Key Responsibilities: - Designing and delivering training programs focused on improving soft skills and call etiquette - Conducting training sessions to enhance communication and interpersonal skills - Creating engaging training materials to support learning objectives - Evaluating trainee performanc...
Posted 1 month ago
0.0 - 2.0 years
2 - 3 Lacs
bengaluru
Work from Office
Handle inbound customer calls for debit/credit card and home loan upgrades, provide accurate information, resolve queries, maintain call quality standards, ensure customer satisfaction, and follow process compliance. HR Connect-Ms.Durga- 80721 35893 Required Candidate profile Must have good English & Hindi communication, confident on calls, basic computer & typing skills, willing to work 6 days with rotational week off, age up to 32, fresher or experienced.
Posted 1 month ago
3.0 - 7.0 years
0 Lacs
karnataka
On-site
As a Trainer for Soft Skills and Call Etiquette at Credque, your primary responsibility will be to design and deliver training programs that focus on enhancing soft skills and call etiquette for our staff. Located in Bengaluru, this full-time on-site role involves conducting training sessions, creating training materials, evaluating trainee performance, and updating training programs based on feedback and industry best practices. To excel in this role, you should possess strong communication and interpersonal skills, both verbal and written. Experience in training delivery, developing training materials, and evaluating training outcomes is essential. Proficiency in soft skills training, incl...
Posted 4 months ago
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