Trading Services Associate

Role Overview: Join our Cleared Margin Client Service Team within Prime Financial Services, where your expertise will drive margin settlement efficiency and risk mitigation. Collaborate with a global team to manage client relationships and ensure seamless operations in a dynamic market environment. Elevate your career by partnering with diverse stakeholders and enhancing our client service offerings. Key Responsibilities: - Book client-agreed margin and respond to incoming margin calls. - Follow up on counterparty failed settlements and investigate disputes. - Resolve incoming queries regarding client portfolios promptly. - Escalate issues accurately in line with regulatory requirements. - Develop the Clearing Client Service offering and generate efficiencies. - Provide flexible support in a changing market environment. - Collaborate with internal teams to enhance client service. - Ensure accurate and timely margin settlements. - Maintain high levels of accuracy and attention to detail. - Communicate effectively across multiple lines of business. - Adhere to strict deadlines and procedures. Qualifications Required: - Minimum 5 years of external client services experience or similar. - Possess working knowledge of OTC Derivative products, Futures, and Options. - Solve problems and develop solutions for clients strategically. - Exhibit high accuracy, numeracy, and core system skills. - Communicate effectively with diverse stakeholders. - Meet clients confidently and deliver feedback on data. - Adhere to strict deadlines and work methodically. Note: No additional details of the company were provided in the Job Description.,