Tr. Captain

Role Summary

The Trainee Captain – F&B Service is responsible for assisting in the smooth and efficient operation of assigned food and beverage outlets, ensuring exceptional guest service standards in line with five-star hospitality norms. The role involves supervising service staff, coordinating with the kitchen and bar, and delivering a personalized dining experience to guests.

Key ResponsibilitiesGuest Service & Operations

· Assist in overseeing day-to-day restaurant or outlet operations during assigned shifts

· Ensure guests receive prompt, courteous, and professional service at all times

· Handle guest queries, special requests, and complaints efficiently and politely

· Maintain high standards of food presentation, service etiquette, and hygiene

Team Supervision & Training

· Support the Captain/Outlet Manager in supervising stewards and service associates

· Assist in training new team members on service standards and SOPs

· Monitor staff grooming, punctuality, and performance on the floor

Coordination & Communication

· Coordinate with the kitchen and bar to ensure smooth service flow

· Communicate guest preferences, allergies, and special requirements accurately

· Assist in preparing shift briefings and relay operational instructions to the team

Standards & Compliance

· Ensure adherence to hotel policies, HACCP, hygiene, and safety standards

· Follow five-star service protocols and brand guidelines consistently

· Assist in maintaining cleanliness and proper setup of service areas

Administrative Support

· Assist with billing procedures, POS operations, and cash handling as required

· Support inventory control, requisitions, and stock monitoring

· Help in preparing daily service reports and feedback logs

Candidate ProfileQualifications

· Diploma or Degree in Hotel Management / Hospitality or related field

· Candidates with 1–3 years of experience in F&B Service preferred

Skills & Competencies

· Strong communication and interpersonal skills

· Customer-focused attitude with attention to detail

· Ability to work in shifts, including weekends and holidays

· Team player with leadership potential

· Knowledge of food & beverage service styles and basics of wine and beverages

Key Attributes

· Well-groomed with a professional appearance

· Energetic, enthusiastic, and eager to learn

· Ability to perform under pressure in a fast-paced environment

· Commitment to delivering luxury hospitality experiences

Job Types: Full-time, Permanent

Pay: ₹19,000.00 - ₹20,000.00 per month

Benefits:

• Flexible schedule
• Food provided
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Provident Fund

Work Location: In person