0 years

2 - 3 Lacs

Posted:10 hours ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

  • Job Summary: Manage TPA (Third Party Administrator) operations, ensuring efficient processing of health claims. Coordinate with healthcare providers, insurers, and customers to resolve claim-related issues. Analyze data to identify trends and areas for improvement in the claims process.

Responsibilities

  • Coordinate with healthcare providers, insurance companies, and patients to resolve claims-related issues.
  • Process patient claims from admission to discharge, ensuring accurate and timely payment.
  • Manage TPA (Third Party Administrator) activities, including claim settlements and reconciliations.
  • Maintain CRM (Customer Relationship Management) software to track customer interactions and updates.
  • Ensure compliance with regulatory requirements for medical insurance policies. Handling TPA related all process from billing to co-ordinate with TPA companies.
  • Responsible for counselling patient's family & pre-Auth process.
  • Maintaining & uploading patient's files on the portal.
  • Couriering the hard copy of patient's medical file to the Insurance companies.
  • Responsible for all co-ordination activities from patient's admission to discharge.
  • Handling billing Department, Implants bill updating & reconciliation.
  • Daily co-ordination with the patient and Hospital staff.
  • Preparing split bills/ Doctor charges etc.
  • Handling all TPA Portals.
  • Outstanding follow-up with TPA.
  • Monthly Review report.
  • To obtain and review referrals and authorizations for treatments.
  • To follow and adhere to all regulations and guidelines set by state programs, and HMO/PPO, etc.
  • Must be aware of norms of the insurance sector.
  • Daily follow up with Insurance companies to pass or clear the Health Insurance claims.

Job Types: Full-time, Permanent, Fresher

Pay: ₹20,127.64 - ₹27,681.51 per month

Benefits:

  • Leave encashment
  • Provident Fund

Education:

  • Bachelor's (Preferred)

Work Location: In person

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