1. Auditing of OPD, Panchkarma and date of admission to date of discharge record. 2. Educate patients on lifestyle /medications/dose/anupan/pathya/apathya that can help prevent or improve health conditions. 3. Educate patients and their attendants about patient’s disease and complications, diet and lifestyle. 4. Manage duty roasters of all Staff and other Doctors. 5. Monitoring of patient’s condition before and after treatment and medicine care plan. 6. Monitoring of medicines dispatched from pharmacy and handing over to patient and must follow recall policy with the help of Pharmacist. 7. Always recheck and verify medicines which were issued by pharmacist to patients, if you have prescribed any high alert medicine/vish/upvish /kind of medicines. 8. Should monitor internal patient’s transfer from OPD to IPD and IPD to Panchkarma area. 9. Conducting hospital facility round on timely basis atleast once during a month. 10. Supervision, monitoring and conducting internal audits of all deparments like Panchkarma, Pharmacy, Housekeeping, Reception, Nursing, note down departments and notedown lacking points and proceed corrective action. 11. Maintain medical record to prevent the risk of misplacing patients file. 12. Training staff in regard to proper hospital hygiene and bio medical waste segregation for Safety of patients. 13.maangement work.
Key Responsibilities: Collect, compile, and analyse data from various departments such as OPD, IPD, pharmacy, Panchakarma, laboratory, and finance. Maintain and update hospital management software and ensure smooth data entry processes. Generate daily, weekly, and monthly MIS reports (patient flow, revenue, inventory, staff productivity, etc. Support financial and operational audits with relevant data and report Strong knowledge of Microsoft excel.
ey ResponsibilitiesContent Creation: Write articles, blog posts, product descriptions, and social media content that effectively communicate the brand's message and engage the target audience. 2 Research: Conduct thorough research on industry-related topics to ensure content accuracy and relevance. 2 Editing and Proofreading: Review and edit content for clarity, grammar, and adherence to the company's style guide. 2 SEO Optimization: Utilize SEO best practices to enhance content visibility and drive organic traffic to the website. 2 Collaboration: Work closely with marketing and design teams to produce visually appealing and effective content. 1 Content Strategy: Develop and manage a content calendar that aligns with marketing campaigns and business objectives. 1
Key ResponsibilitiesPackaging Products: Packagers prepare items for shipment by placing them into containers, sealing, and labeling them according to company standards. 2 Quality Control: Conduct quality checks to ensure that all packaged items are in good condition and discard any defective products. 2 Record Keeping: Maintain detailed records of materials and shipments, including weights and labels for each package. 2 Inventory Management: Handle the inventory of packaging materials and organize products before they are shipped. 2 Safety Compliance: Follow all safety procedures and maintain a clean and organized work area. 2
Customer Care Executive(Bengali Language) Key ResponsibilitiesCustomer Interaction: Handle inbound and outbound communications through phone calls, emails, live chat, and social media to address customer queries and complaints. Problem Resolution: Provide professional and empathetic customer service, resolving issues efficiently and effectively while maintaining a positive company image. Product Knowledge: Maintain thorough knowledge of the company's products and services to assist customers accurately and effectively. Record Management: Update and manage customer records in the CRM system, ensuring all interactions are documented for future reference. Collaboration: Work with other departments to address customer needs and escalate issues when necessary. Feedback Analysis: Track and analyze customer feedback to propose improvements in service delivery and customer experience. Performance Metrics: Meet or exceed customer service performance metrics and targets set by the organization.