Customer Care Executive(Bengali Language) Key ResponsibilitiesCustomer Interaction: Handle inbound and outbound communications through phone calls, emails, live chat, and social media to address customer queries and complaints. Problem Resolution: Provide professional and empathetic customer service, resolving issues efficiently and effectively while maintaining a positive company image. Product Knowledge: Maintain thorough knowledge of the company's products and services to assist customers accurately and effectively. Record Management: Update and manage customer records in the CRM system, ensuring all interactions are documented for future reference. Collaboration: Work with other departments to address customer needs and escalate issues when necessary. Feedback Analysis: Track and analyze customer feedback to propose improvements in service delivery and customer experience. Performance Metrics: Meet or exceed customer service performance metrics and targets set by the organization.

More Jobs at Jeenasikho Lifecare Ltd.

Ayurvedic Doctor

knowledge park 3, greater noida

Experience: Not specified

INR 3 - 6 Lacs

MIS Executive

koramangala, bengaluru/bangalore region

Experience: Not specified

INR 1 - 2 Lacs

Content Writer

baltana, chandigarh region

5.0 - 31.0 yrs

INR 4 - 4 Lacs

Packaging Associate

baltana, chandigarh region

Experience: Not specified

INR 1 - 1 Lacs

Customer Care Executive

bow bazaar, kolkata/calcutta region

1.0 - 31.0 yrs

INR 1 - 1 Lacs

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.

Job Application AI Bot

Apply to 20+ Portals in one click

Download Now

Download the Mobile App

Instantly access job listings, apply easily, and track applications.

Enhance Your Skills

Practice coding challenges to boost your skills

Start Practicing Now

Jeenasikho Lifecare Ltd.

Login to

Please Verify Your Phone or Email

Confirm Action

Customer Care Executive