TP- Hiring Voice | upto 4.7 LPA | 3k Openigs+ 2way cab | Five Day Work

1 - 6 years

2 - 5 Lacs

Posted:2 days ago| Platform: Naukri logo

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Work Mode

Work from Office

Job Type

Full Time

Job Description

Company:

Opportunity:

US Client Internet Service Provider Voice Customer Service

Headcount Requirement:

Key Responsibilities

  • Handle inbound customer calls to resolve queries and issues, and provide information about the clients products and services.
  • Engage in active listening, confirm/clarify customer information, and manage difficult or angry customers with professionalism.
  • Respond to customer enquiries promptly with empathy and a strong customer service attitude.
  • Identify customer needs and recommend suitable products or services.
  • Up-sell/Cross-sell relevant products whenever opportunities arise during customer interactions.

Qualifications

  • Education:

    Graduate from any recognized university.
  • Experience:

    Minimum 1 year of experience in any customer service role.
  • Language Proficiency:

    Strong English communication skills (verbal & written).

Assessments

  • Versant English Test (VET):

    CEFR Level B2
  • Mettl Assessment:

    Mandatory

Compensation

  • CTC:

    Up to 33,334 per month (Final offer based on experience and interview performance)

Why Join This Process?

  • Work with a leading US-based Internet Service Provider.
  • Stable Work-from-Office role at a prime Gachibowli location.
  • Excellent career progression in international customer service.

Walk-in Details

405, Aditya Trade center, Ameerpet, Hyderbad (Land Mark Opposite Aster Prime Hospital)

10am to 2pm

Walk-in Along with two Sets of Resume, Aadhar card, Pan Card

Reference name on Resume : Neha Pagraj

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Campusmarg Innovative Tech Services Llp

Staffing and Recruiting

HYDERABAD ANDHRAPRADESH

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