Job
Description
Job details Employment Type: Full-Time Location: Pune, Maharashtra, India Job Category: Human Resources Job Number: WD30238225 Job Description HR Operations Specialist What you will do Responsible for WFA Tier 2 functions performing specialty administrative and transaction processing activity to support employees, managers, HRB, CoEs across the Enterprise in HR Core processes and related services, including efforts to: Provide specific assistance and processing WFA Processes, New Hires, Terminations, Employment Changes, Employment Verification, etc. including follow up with managers and HRBPs to clarify information, obtain approvals or request corrections. Manage day-to-day vendor relationships for applications owned by Human Resources Shared Service Center (HRSSC). Troubleshooting and resolution of day-to-day issues with related Vendors. Skills & Experience Processes workday administration such New Hires, Terminations, Employment Changes, Employment Verification, Employee Movements (Promotions, Demotions, Transfers - local, BU to BU, country to country, expat assignments) etc. including follow up with managers and HRBPs to clarify information, obtain approvals or request corrections. Provide transactional support of handling job requisitions such as bulk creation, validation and approval using various business rules. Process the transactions accomplishing KPIs defined per processes and according to the Case Management Framework and the SOX Matrix. Audits of data entry accuracy done by HR Ops team members. Well versed with data protection principles, knows how to process confidential and sensitive employee information. Attention to detail – be able to accurately process transaction. Solid understanding of Workday and HR ServiceNow. Articulate work instructions and write standard operating procedure (SOPs). Support other team members and new joiners. Participate in regional and global projects to support regional HR initiatives. What we look for 3 - 5 years of work experience in HR Shared Services. Good at multi-tasking and time management to manage the workload efficiently. Good excel skills (vlookup, PIVOTs, formatting etc). Experience working in a global or multinational company with strong stakeholder management skills. Flexible in shifts. Self-motivated and a quick learner, be able to deliver under challenging and dynamic environment to meet changing demands of customers. Good to have experience to Sumtotal, Cornerstone or any relevant learning management systems.
