Work from Office
Full Time
Skill required: Compensation & Benefits - Compensation Administration Process Design Designation: Total Rewards Analyst Qualifications: Any Graduation Years of Experience: 3 to 5 years What would you do? This role involves a deep understanding of Compensation & Benefits, leveraging expertise to solve specific problems, training and developing the team s functional knowledge, administering satisfaction surveys, and providing general support to client employees and communication.Process Support: Read, understand, and analyze client processes as a subject matter expert. Execute processes accurately and timely as a hands-on processor. Master the given process and assist team members with process-related queries. Escalate issues and seek advice when faced with complex problems. Ensure high quality of written and verbal English skills within the team. Create logical plans, realistic estimates, and schedules for activities or project segments. Ensure LWIs are followed and updated regularly, and train team members on process updates. Maintain, validate, and update process documentation to ensure compliance. Perform root cause analysis on issues and suggest corrective actions. Propose process improvement ideas to reduce time, improve accuracy, or enhance controls. Participate in knowledge transfer and acquire in-depth knowledge of processes as an SME. Engage in various internal or client initiatives related to processes. Understand existing performance metrics, how they are measured, and improve the measurement system.Team Support: Plan proper allocation of work. Support team lead/manager with daily stats/reporting and MOS. Be available on the floor to resolve process-related issues. Participate in team-building activities and organizational initiatives. Conduct training needs analysis for the team through quality reports and knowledge tests. Follow the quality check and audit mechanism to ensure delivery on SLAs. Ensure and maintain the security and confidentiality of client data. Assist in training/educating team members on learning and acquiring skills in processes.Functional Competencies: Knowledge of Compensation & Benefits management and performance management processes. Strong MS Office and Excel skills. Strong command of written and verbal English language. Proficient with business excellence practices. What are we looking for? Adaptable and flexible Problem-solving skills Agility for quick learning Written and verbal communication Desirable:HR domain certification, SuccessFactors experience, exposure to the BPO industry. Roles and Responsibilities: In this role you are required to do analysis and solving of lower-complexity problems Your day to day interaction is with peers within Accenture before updating supervisors In this role you may have limited exposure with clients and/or Accenture management You will be given moderate level instruction on daily work tasks and detailed instructions on new assignments The decisions you make impact your own work and may impact the work of others You will be an individual contributor as a part of a team, with a focused scope of work Please note that this role may require you to work in rotational shifts Qualifications Any Graduation
Accenture
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